Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international leading freight forwarding company to hire a Business Development Manager. This role is responsible for increasing revenue/gross profit and market share while developing ongoing relationship with new and existing customers. This opportunity is based in Johor Bahru, Malaysia.
Job Responsibilities:
- Utilize market data and develop sales strategies to increase SILVER/GOLD/PLATINUM/DIAMOND customer base.
- Maintain a thorough knowledge of products and services offered by the company
- Travel throughout assigned territory to meet with regular and prospective customers
- Able to develop and maintain strong business relationships
- Provide pricing, credit terms and prepare sales contracts for orders obtained
- Identify opportunities to streamline customer supply chain activities and procedure, incl. identifying cost saving opportunities for the customer whilst maximizing account profitability
- Undertake formal and informal business reviews with the customer and appropriate Head of Department.
- Actively engage with Air & Ocean freight management and operational teams, in order to understand general and client specific issues
- Create Standard Operating Procedures (SOP) for new business generated, and manage the implementation of new business into the operational department
- Provide activity reports and sales plans through company's CRM platform
- Utilizing company's CRM platform to enhance sales activity like sending sales lead and quotations.
- Actively participate in aggressive sales and skills training
- Adhere to all requirements outlined in the Sales Policy and KPI set
- To promote company's brand name in the market
- To align with company's Credit Management Policy and ensure AR collection are met
- Other duties as may be assigned
- Achieve the agreed monthly/quarterly/annual growth targets (for key account list)
Job Requirements:
- Diploma / Degree in Sales, Marketing, Business Administration / Logistics or equivalent.
- 4-6 years of applicable business development / sales experience providing solutions in Ocean & Air Freight Forwarding
- Ability to understand clients' Freight Forwarding challenges and structure effective solutions
- Valid Driving License
- Computer literate (Word, Excel, PowerPoint, CRM)
- Professional image, polished presentation
- Strong relationship building and negotiating skills
- High energy and results-oriented
- Self-motivated, able to work in a team and independently
- Possesses excellent communication and interpersonal skills
- Excellent client / management presentation skills
- Ability to work under pressure
- Ability to influence and build relationships at all levels
