The Director of Human Resources will lead the HR department, ensuring the effective management of all HR functions, including recruitment, training, employee relations, and compliance. This role involves developing strategic HR initiatives to attract, retain, and develop top talent, fostering a positive workplace culture, and ensuring the hotel maintains high standards of employee satisfaction and engagement.
Job Responsibilities:
- Strategic HR Leadership:
- Develop and implement HR strategies aligned with the hotel's business objectives and values.
- Advise senior management on HR best practices, labor laws, and industry trends.
- Foster a positive and inclusive workplace culture that promotes teamwork, professional growth, and high employee morale.
- Talent Acquisition and Management:
- Oversee the recruitment and selection process, ensuring the attraction of high-caliber candidates.
- Develop and implement effective onboarding programs to integrate new employees smoothly into the hotel's operations.
- Manage talent development programs, including succession planning and leadership development initiatives.
- Employee Relations and Engagement:
- Serve as a point of contact for employee concerns and grievances, ensuring prompt and effective resolution.
- Develop and implement employee engagement programs to enhance job satisfaction and retention.
- Promote a culture of open communication and collaboration among all hotel departments.
- Training and Development:
- Identify training needs and develop comprehensive training programs to enhance employee skills and performance.
- Coordinate with department heads to ensure training initiatives align with operational goals.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
- Compensation and Benefits:
- Oversee the administration of compensation and benefits programs, ensuring competitiveness and compliance with legal requirements.
- Conduct regular salary benchmarking and make recommendations for adjustments as needed.
- Develop and implement employee wellness programs to promote health and well-being.
- Performance Management:
- Implement and manage the performance appraisal process, ensuring timely and constructive feedback.
- Work with managers to address performance issues and develop improvement plans.
- Recognize and reward high-performing employees to maintain motivation and productivity.
- Compliance and Policy Management:
- Ensure compliance with local labor laws and regulations, as well as hotel policies and procedures.
- Update and maintain employee handbooks and HR policies, ensuring they are communicated effectively to staff.
- Conduct regular audits to ensure HR practices are in line with legal and regulatory requirements.
- HR Analytics and Reporting:
- Utilize HR data and analytics to drive decision-making and improve HR processes.
- Prepare and present regular reports on HR metrics, including turnover rates, employee satisfaction, and training effectiveness.
- Identify trends and provide insights to senior management for strategic planning.
Job Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 8 years of experience in HR management, with at least 3 years in a leadership role, preferably within the hospitality industry.
- Strong knowledge of HR best practices, labor laws, and employment regulations.
- Excellent communication, interpersonal, and negotiation skills.
- Proven ability to lead and develop a high-performing HR team.
- Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion.
- Proficiency in HRIS, Microsoft Office Suite, and other relevant HR software.
