Monroe Consulting Group is partnering up with a leading online payment platform provided, in seeking an experienced an experienced Sales Operations Manager to enhance efficiency and ensure alignment across the sales team by optimising processes, managing data analytics and reporting, and implementing tools and systems.
Responsibilities:
Sales Process Optimisation
- Develop, implement, and refine sales processes to improve efficiency and scalability.
- Ensure alignment of sales processes with overall company objectives.
- Standardise workflows and best practices across the sales team
Sales Analytics & Reporting
- Design and maintain dashboards, reports, and analytics to track sales performance and key metrics.
- Provide insights and recommendations to leadership for data-driven decision-making.
- Monitor and analyze sales trends, pipeline health, and forecast accuracy.
Sales Planning & Strategy
- Support the development of sales forecasts, quotas, and incentive plans.
- Assist in sales territory planning and resource allocation.
- Collaborate with marketing and finance to align sales strategy with business goals.
CRM & Sales Tools Management
- Oversee the implementation, maintenance, and optimization of CRM systems (e.g., Salesforce, HubSpot, etc.).
- Ensure sales team members are properly trained on CRM usage and best practices.
- Evaluate and recommend sales technology solutions to enhance productivity.
Requirements:
- 10+ years of experience in sales operations, business operations, or a related field.
- Strong analytical skills with proficiency in CRM platforms (e.g., Salesforce, HubSpot) and data visualization tools (e.g., Tableau, Power BI).
- Excellent project management skills with the ability to handle multiple initiatives simultaneously.
- Strong communication and interpersonal skills, with the ability to collaborate across teams.
- Detail-oriented, process-driven, and results-focused mindset.
