Executive recruitment company Monroe Consulting Group Malaysia's Healthcare Division is recruiting on behalf of a UK-based multinational corporation and a world leader in developing and manufacturing medical technology. Our esteemed client is seeking an experienced HR Consultant to support HR functions in both Malaysia and Thailand, with a focus on improving service performance.
Job Summary:
As an HR Consultant, you will collaborate with leaders across functions and geographies to implement HR support aligned with corporate policies and processes at both country and cluster levels. You will provide guidance on employment policies, including performance management, employee development, and career growth. The role involves advising HR Business Partners (HRBPs) on organisational design, M&A, restructuring, and change initiatives, while supporting HR Centres of Excellence (CoEs) in rolling out critical programs and activities such as salary and performance reviews. Additionally, you will foster trust-based employee relationships, coach managers on workplace dynamics, and manage employee relations.
Job Responsibilities:
Performance and Customer Focus
* Evaluate local employment legislation and best practices, proposing service delivery improvements.
* Ensure compliance with HR laws and regulations in collaboration with the legal team.
* Review and develop employment policies in partnership with HR teams.
* Communicate and implement policy changes, embedding updates into HR technologies.
* Provide coaching and advice to managers on employee relations, including grievances, poor performance, and disciplinary actions.
* Deliver consultations for TUPE/M&A activities and monitor organisational health through performance indicators.
* Participate in audits and maintain compliance with HSE and government reporting requirements.
Coaching for Managers
* Guide and influence management on applying employment policies, embedding them into team practices.
* Collaborate with HR teams to improve attendance, performance, and employee relations management.
* Develop and deliver training plans in partnership with Learning Services to enhance managerial skills.
* Advocate for the organisation's culture by aligning behaviours with cultural values and implementing HR practices that promote employee engagement.
Driving Continuous Improvement
* Act as a champion for internal customer focus, gathering feedback and driving service improvements.
* Contribute to enhancing the HR Consultancy model and case management system to align with evolving business needs.
* Implement initiatives to improve HR service quality and adapt services based on customer feedback.
Relationship Management
* Work closely with people leaders to understand business needs and implement HR support aligned with corporate policies.
* Clearly articulate business outcomes and objectives in employee relations and performance proposals.
Job Requirements:
* Bachelor's degree in Business Administration, Human Resources, or a related field.
* Strong working knowledge of employment laws and practices, especially in Malaysia.
* Previous HR experience at a generalist level, preferably in a shared services HR model.
* Proficiency in Workday and other HR systems, with advanced skills in MS Office.
* Strong analytically capabilities in problem-solving, conflict resolution, and employee relations.
* Excellent communication and interpersonal skills, with the ability to adapt in a fast-paced environment.
* Cultural awareness and language skills relevant to the region.
* Proven ability to coach managers and deliver on project commitments.
