Responsibilities:
User-Centered Design
- Conduct UX research-including user interviews, journey mapping, and usability testing-to understand user pain points, preferences, and needs.
- Develop user personas, wireframes, and prototypes that reflect user insights and align with product goals.
- Translate user research and product requirements into actionable, intuitive designs that enhance usability, accessibility, and overall product delight.
Design Systems & Visual Standards
- Establish and maintain design systems, ensuring consistency across products and alignment with tripla's brand standards.
- Collaborate closely with product and development teams to deliver high-fidelity designs optimized for implementation.
- Regularly review design assets for quality and consistency, identifying areas for refinement to maintain cohesive visual and interactive elements.
Cross-Functional Collaboration
- Partner with product managers, engineers, and other stakeholders to ensure alignment between design intent and technical implementation.
- Engage in global UX initiatives, adjusting designs to meet diverse cultural and user needs, creating globally impactful experiences.
- Participate actively in the agile development process, providing design input at every stage from planning to final testing.
Interaction Design
- Define and refine interactive elements, including animations, transitions, and microinteractions, to ensure a seamless and engaging interface.
- Use cutting-edge prototyping tools (e.g., Figma, LLM-based plugins) to collaborate with front-end engineers on technically feasible interaction designs that align with tripla's standards.
- Use data analytics and user feedback to evaluate design effectiveness, driving continuous improvements based on real-world usage and testing.
- Conduct A/B testing and iterate on design solutions to achieve optimal usability and engagement levels.
- Stay current with UX design trends, tools, and best practices, and actively share knowledge and new ideas with the team.
Qualifications:
Basic Qualifications:
- Bachelor's degree in Design, HCI, or a related field, or equivalent practical experience.
- 3+ years of experience in UX design, with a proven track record of designing user-centered, intuitive interfaces across web and mobile platforms.
- roficiency in UX/UI design tools such as Figma, Sketch, Adobe XD, or similar, and a strong portfolio showcasing design solutions, user flows, wireframes, and prototypes.
- Experience with UX research methodologies and a strong understanding of data analytics to inform design decisions.
- Familiarity with LLM and AI-driven tools (e.g., ChatGPT, Claude, Midjourney, Figma AI plugins) to enhance productivity and streamline the design process, with applications in user persona creation, insight analysis, and rapid prototyping.
- Familiarity with agile methodologies and collaborative workflows in cross-functional teams.
Preferred Qualifications:
- Experience in the hospitality, travel, or SaaS industry.
- Conduct usability testing on interactive elements to gather feedback and iterate on design solutions based on insights.
Continuous Improvement & Data-Driven Insights
- Knowledge of front-end technologies (HTML, CSS, JavaScript) to facilitate collaboration with developers.
- Demonstrated ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
- Experience designing for diverse, global audiences and adapting design elements to meet cultural and regional user needs.
