Monroe Consulting Group Philippines is an executive search firm recruiting on behalf of a leading fashion and retail company. Our respected client is seeking a highly skilled Territory Sales Officer to join their team. This role will be based in Davao, Philippines.
Job Overview:
The Territory Sales Officer reports directly to the Territory Sales Manager. The primary objective is to maintain relationships with sub-distributors and customers, meet sales targets, monitor inventory, assist in implementing brand programs, and ensure efficient sales operations within a specific geographic area. This includes auditing and monitoring sub-distributors and store teams, coordinating and reporting necessary data, and interacting with various internal departments and sub-distributors. The role requires building harmonious relationships and trust with all concerned parties.
Responsibilities:
Administrative and Operational Support:
- Conduct regular store visits to audit sales and inventory, check visual merchandising (taking corrective action as needed), and provide in-store training for staff. Communicate and monitor targets across stores to ensure they are met.
- Implement performance standards across all stores based on brand standards.
- Perform other duties related to the primary tasks.
- Provide administrative support as required by the department.
- Implement marketing strategies prescribed by the Marketing Department.
- Assess sales performance of sub-distributors and individual stores.
- Work with the Sales Head and Territory Sales Manager to implement effective sales methods.
- Submit reports in a timely manner.
- Update the Sub-distributor Order Monitoring file with uploaded and/or posted sales orders (SOs) and delivery receipts (DRs).
- Monitor the progress of ongoing orders and follow up as necessary.
Territorial Financial Targets Achievement:
- Ensure growth in sales and achievement of sell-in and sell-out targets in the assigned territory.
- Coordinate with accounts regarding orders, consolidate orders of sub-distributors and direct accounts, review orders, and ensure compliance with merchandising directions.
- Monitor sell-in performance across accounts to ensure targets are met or exceeded.
- Conduct monthly business review meetings with sub-distributors, either in-person or via conference calls, alongside the Sales Head and Territory Sales Manager.
- Perform regular store visits to ensure proper inventory levels and participation in brand promotions and guidelines.
- Propose plans, activations, and liquidation activities, such as selling events, as needed.
Territorial Relationship Building:
- Build strong working relationships with business partners, key accounts, and direct accounts.
- Regularly coordinate with sub-distributor key personnel to address concerns and provide support.
- Serve as a liaison between the company, business partners, and the market.
- Gather insights from sub-distributors and the market through regular retail visits and research.
- Assist sub-distributors in surveying the territory/market and proposing necessary strategies or improvements.
- Conduct retail visits to various territories, including untapped areas, as part of sub-distributors' business plans and territorial development reviews.
- Ensure flawless execution of sales and distribution processes.
Implementation of Territorial Operational Standards and Best Practices:
- Ensure that sub-distributors are equipped with the necessary tools and mechanisms to operate efficiently, in collaboration with the Sales Head and Territory Sales Manager.
- Ensure alignment with operational efficiencies at sub-distributor locations.
Territorial Inventory Monitoring:
- Analyze received shipments against accounts' orders and reallocate inventory as needed.
- Support Sales Enablement Specialists in processing sales orders (SOs) and ensure timely and complete delivery of all orders.
- Provide a rolling Sales Stock Report (SSR) / Open to Buy (OTB) file, updated monthly, in collaboration with the Sales Strategy & Distribution Manager and Territory Sales Manager.
Territorial Reporting and Analysis:
- Monitor all accounts' sales and retail metrics with the Territory Sales Manager.
- Validate weekly and monthly reports on territorial sell-out and retail metrics, providing analysis and action plans.
- Prepare and send daily sales reports to the Territory Sales Manager for sub-distributors' stores and Concept Stores.
Data Collection and Report Creation:
- Assist in encoding and consolidating data for reports, including but not limited to Sell-Out and Retail Metrics Reports (daily and monthly) and People Counter extraction and analysis.
Requirements:
- Bachelor's Degree in Business Management or a related field.
- At least 3 years of experience in retail and/or wholesale, with a background in fashion brands being a plus.
- Experience handling distributors, traveling, B2B interactions, store inspections, and communication with store general managers.
- Background in retail, especially from mall-based stores or fashion brands (e.g., Penshoppe, Bench).
- Above-average written and verbal communication skills.
- Understanding of the sales and retail environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other relevant tools.
- Ability to manage multiple projects and deadlines.
- Willingness to travel anywhere in the Philippines, mostly in Visayas area.