Executive search firm Monroe Consulting Group Philippines is recruiting on behalf on behalf of an American multinational company, with products sold in over 180 countries. Our respective client is looking for Digital Specialist. This job is based in Rockwell with hybrid set up.
- Guaranteed 14th month pay
- Leave conversion
- PHP10,000 annual medical reimbursement
- Retirement plan
What your day looks like
- Actively explore and set up tailored Digital solutions, both temporary and enduring, to address the specific needs of the market operations; Hold meetings to provide guidance for the internal digital deployment activities
- Test (UATs and UVTs) from user perspective configured capabilities using different environments (PC, mobile, tablet / different languages) for both B2B and B2C (website, e-commerce) platforms including front-end and back-end web / ecommerce updates (banner, promo etc.)
- Upload branded / brand agnostic contents and training materials. Collaborate with the Global Capability and Digital teams to find the proper brand agnostic contents / training materials
- Provide immediate response for resolving system breakdowns, following up tickets on behalf end-users, mediating between end-user and development teams as deemed fit
- In addition to maintaining the B2B digital platform, provide structure, reporting and analysis of the data obtained from Digital tools
- Engage and be the gateway between 3rd party agencies and relevant end-user/product owning teams
- Create, update, or modify templates for varied audience, publish task/survey/quiz forms, and register users on Salesforce/Digital Platforms. Prepare, report, and follow-up on NPS Survey. Provide administrative support on E-ordering, Trade Program Incentive Reconciliation & Payments Proof of Performance
- Update and create internal documentation, process flows, handbooks for Digital tools, processes and PowerBI reports guides
What you need to have
- College/ University Degree of a relevant course
- Good understanding of business and digital systems or tools
- Experience in SQL
- High digital savviness and curiosity towards digital platforms; Ability to manage multiple projects in a multicultural environment with strong communication and collaborative skills
- Strong entrepreneurship mindset and analytical thinking
- Knowledge in Salesforce, JIRA, Confluence, HTML, Web Content publishing will be an advantage
