Monroe Consulting Group represents a Technology Solution company specializing in the dynamic realm of sports. Our esteemed client is actively seeking an adept and visionary IT Technician to join their team in Jakarta, Indonesia. This role is pivotal, involving the installation of state-of-the-art hardware and advanced devices while ensuring the seamless maintenance of these critical systems.
As you embark on this journey, you'll be contributing to the installation and maintenance of groundbreaking solutions that are shaping the future of sports technology. Your passion and expertise in the realm of IT will play a pivotal role in driving success and innovation in this exhilarating position.
Key Responsibilities:
- Adeptly install essential hardware, including cutting-edge tablets, interactive kiosks, high-definition TV monitors, and more, facilitating the use of our innovative solutions.
- Take the lead in onboarding and educating a diverse range of stakeholders, ensuring their proficiency in harnessing this transformative technology.
- Collaborate closely with partners and clients, actively listening to customer feedback, and adapting solutions to meet their unique needs.
- Demonstrate an unwavering commitment to meticulous attention to detail and the highest quality standards when it comes to maintaining our cutting-edge solutions.
- Prioritize tasks in alignment with the Voice of the Customer (VoC) and deftly address daily client requests, ensuring a seamless experience.
- Vigilantly safeguard customer data and the intellectual property of the company, treating this responsibility with the utmost diligence and care.
- Exhibit a proactive attitude, taking bold initiatives, and collaborating seamlessly within cross-functional teams.
Key Qualifications:
- Possess a minimum of 5 years of hands-on experience in implementing both hardware and software.
- Possess a deep understanding of the global sports market, coupled with a proven track record of effectively engaging with customers in this dynamic sector.
- Demonstrate a proven track record in the installation of hardware across various fields and industries, showcasing your versatility and proficiency.
- Hold a bachelor's degree or an equivalent qualification, underscoring your commitment to professional development.
- Exhibit strong foundational computer skills and a keen acumen for business analysis, highlighting your technical competence.
- Be highly self-motivated and results-oriented, with an unwavering passion for implementing innovative IT solutions.
- Display familiarity with global services, spanning customer engagement and software management, illustrating your breadth of expertise.
- Showcase outstanding operational and interpersonal skills, a testament to your excellence in executing tasks and engaging effectively.
- Communicate fluently in both English and Bahasa Indonesian, enhancing your ability to connect with diverse audiences.
- Be available for overseas travel when required, showcasing your willingness to go the extra mile.
