IT Recruitment

IT is one of the fastest growing and developing job markets today. Organisations seeking to develop their IT staffing capability require an experienced recruitment partner to help define requirements, build a sourcing and attraction plan, and find the best talent available.

Monroe Consulting specialises in IT recruitment. We have a long history of partnering with leading organizations in Asia-Pacific to deliver exceptional candidates and IT recruitment solutions. Our offices based in China, Indonesia, Philippines, Malaysia, Thailand, and Vietnam

We help organizations establish, build, and grow their IT teams. We do this through connecting our clients with our wide IT talent network of IT management, development, IT infrastructure, networking, telecommunication, data warehousing, digital, e-commerce, eSports and gaming, IT security database administration, engineering, and more.

For IT candidates and IT professionals looking for your next job or contract, we can help. We have an ongoing stream of IT jobs available across Asia with some of the best companies operating in the region. Browse our jobs below and simply apply for any that interests you, and we’ll be in touch. Be sure to also register with us to be notified of new IT jobs as they become available.

Why use an IT recruiter

In the IT sector, technologies and systems are changing so rapidly that identifying resourcing needs and developing staffing solutions are more challenging than ever.

Filling highly technical IT roles demands deep market knowledge and a comprehensive candidate network to tap into. At Monroe Consulting, we understand the IT recruitment and job market, and we have experience placing IT jobs at all levels of the organization from developers and engineers, to management and executive levels. Whether your organization is a start-up, enterprise-level, or a large organization building in-house IT capability, Monroe Consulting has the experience and networks to help.

Our experienced network of recruiters and consultants provide end-to-end IT recruitment solutions. We support clients from the early stages identifying the job requirements, all the way to onboarding, and post-placement support. We provide an exceptional experience for both our IT candidates and clients, ensuring both parties start their working relationship in the best way possible.

Are you an employer looking to hire IT talent?

Contact us out to learn more about our world-class IT recruitment and executive search services.

IT Jobs Market Outlook in Asia Pacific

The Information Technology market in Asia is experiencing significant and sustained growth. However, the growing number of IT job opportunities are frustrated by a limited talent pool and fierce competition internationally for top IT talent. This has created a skill shortage in most technological sectors.

IT professionals are no longer exclusively employed by specialist technology companies. Many organizations are building in-house IT teams to better manage emerging needs like cloud technology, data management & analytics, business intelligence, cybersecurity, and systems administration.

Industries that increasingly offer online services to customers are building full-service in-house IT capability. Industries like finance support their client services with full suites of developers, engineers, QA, architects, analysts, support specialists, and management.

For candidates, the IT jobs outlook is exceptionally good, as accelerated digitalisation in all areas of the society is guaranteed to generate many more job opportunities into the foreseeable future.

For organisations, building IT recruitment strategies will ensure that critical skills shortages are mitigated, and that their reputation as an IT employer of choice is recognised in the market.

Latest IT Jobs.

Account Manager System Integrator - Enterprise (ITC)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of one of the leading ICT companies in Indonesia. Our respected client is seeking a professional for Account Manager (Enterprise). The job is based in Jakarta with WFO arrangement. Key Responsibilities: Develop network infrastructure businesses in the ICT market Identify and pursue new business opportunities in both new and existing customer accounts Secure orders from the ICT market and meet or exceed sales targets Collaborate with sales team to understand customer requirements and develop solutions to meet their needs. Develop and maintain strong relationships with existing and new customers. Interact and work closely with technical support teams to provide excellent services to customers. Key Requirements: Bachelor's degree in computer science, business, or related technical field. Minimum of 10 years of experience as an Account Manager in the client's commercial market. Experience in selling infocomm solutions to meet customer requirements. Excellent written and spoken communication skills. Extensive networking skills. Strong analytical and problem-solving skills.

  • Jakarta
  • Permanent
  • Negotiable

Account Manager System Integrator (Service Provider) (ICT)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of one of the leading ICT companies in Indonesia. Our respected client is seeking a professional for Account Manager (Service Provider). The job is based in Jakarta. Key Responsibilities: Develop network infrastructure businesses in the ICT market Identify and pursue new business opportunities in both new and existing customer accounts Secure orders from the ICT market and meet or exceed sales targets Collaborate with sales team to understand customer requirements and develop solutions to meet their needs. Develop and maintain strong relationships with existing and new customers. Interact and work closely with technical support teams to provide excellent services to customers. Key Requirements: Bachelor's degree in computer science, business, or related technical field. Minimum of 10 years of experience as an Account Manager in the client's commercial market. Experience in selling infocomm solutions to meet customer requirements. Excellent written and spoken communication skills. Extensive networking skills. Strong analytical and problem-solving skills.

  • Jakarta
  • Permanent
  • Negotiable

Quality Assurance Engineer

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a company that is a digital payments enabler and provider. The job is located in Makati City, Metro Manila, Philippines and for Hybrid work arrangement. Key Job Responsibilities: Develop sound test strategies and write quality test cases and Test Plans. Understand and adhere to the testing process and knowledge of testing methodologies. Perform black and white testing, and log defects and root causes into the bug tracking system. Work alongside project documentation and development team to verify defect fixes through release cycles. Defect tracking and reporting Handle automation testing tools Design and develop an automated regression test suite Carry out non-functional/performance testing Participate in user acceptance activities such as User Acceptance Testing case writing and User Acceptance Testing Key Job Requirements: Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent At least 3 years of working experience in the related field is required for this position Preferably 1-4 years experienced employee specialized in IT/Computer - Software or equivalent Unit/regression testing and preparation of test cases Knowledge of Database concepts (Relational databases) and SQL queries. Basic knowledge of Web applications and automation tools.

  • Makati City
  • Permanent
  • PHP70000 - PHP80000 per month + To be discussed

Innovation Laboratory Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a prestigious business school and research institution. Our highly respected client is seeking a Innovation Laboratory Manager. The job is based in Makati City, Philippines. Key job responsibilities include: Strategic Leadership: Develop and implement a 3-year strategic plan for the innovation laboratory, outlining key milestones and performance indicators. Establish a clear vision for the laboratory's role in fostering a culture of continuous improvement and disruptive thinking. Lead regular strategy review meetings to ensure alignment with organizational goals. Project Management: Oversee a portfolio of innovation projects, ensuring each project has well-defined objectives, timelines, and success metrics. Implement agile project management methodologies to adapt to changing requirements and optimize project delivery. Conduct regular project status reviews and provide guidance to project teams. Technology Assessment: Evaluate emerging technologies assessing their potential impact on product development and business processes. Develop a technology roadmap to guide the integration of new technologies. Collaboration and Networking: Establish partnerships with student capstone groups and industry organizations to access expertise and resources. Organize innovation workshops, hackathons, and networking events to stimulate creativity and collaboration. Nurture relationship with donor partners to deliver on the Institute's obligations. Budget Oversight: Develop an annual budget for the innovation laboratory, allocating resources based on project priorities and strategic objectives. Regularly review financial performance against budgetary targets and adjust resource allocation as needed. Identify cost-saving opportunities and efficiency improvements. Key job requirements include: Educational Background: Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Industrial Engineering, Business Administration). Experience: At least three (3) years of experience in innovation management and project commercialization, or similar experience in academe. Knowledge in 3D printing technology and / or VR content development is a plus. Leadership Skills: Proven ability to collaborate and guide a diverse team that are not direct reports. Demonstrated success in leading a culture of innovation within an organization. Strategic Thinking: Strong strategic planning skills, with the ability to translate organizational goals into actionable innovation initiatives. Experience in setting and achieving long-term innovation objectives.

  • Makati City
  • Permanent
  • Negotiable

Finance Controller

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to users. Their product lineup also includes electronic payment service and e-wallet where users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and view and purchase cryptocurrencies. The job is in Taguig, Metro Manila, Philippines, and offers a Hybrid Working Arrangement. Key Job Responsibilities: Lead and monitor the month-end, quarter-end and year-end closing processes in revenue recognition, PPE, ROU, clients' assets, and financial instruments, and accruals posting and reversals. Gain a thorough understanding of the busines processes to optimize the Record to Report (R2R) processes to ensure scalability and resilience and compliance with internal and external reporting requirements, especially on IFRS and local GAAP. Coordinate with cross-functional teams to obtain buy-ins to ensure finance related internal controls are properly implemented and documented, and business processes changes are identified and updated in the relevant internal controls timely. Manage the delivery processes for the preparation of statutory financial statements and coordination of statutory audits; and coordinate internal teams and external service providers to ensure the compliance of statutory compliance requirements for all group entities located in different regions. Work with internal legal and compliance team, and external advisors to understand new laws and regulations globally and their impact to our current and potential businesses and structures. Initiate finance transformation by working with cross-functional teams to design, testing and roll-out automations of finance systems/tools/processes to build for scale; and assess new business initiatives to integrate them effectively into the period-end closing workflows. Set proper OKRs for, and mentor and supervise team members to achieve organizational objectives and keep on meeting tight deadlines. Other ad-hoc duties deemed fit per business growth and strategic direction. Key Job Requirements: Bachelor's Degree in business, accounting, financial engineering, or a related field. A master's degree is a plus. Certification in accounting/finance/business analysis (e.g. ACCA, CPA, CIMA) Minimum 8 years of experience in a similar role, ideally from big 4 or a multi-national financial institution Experience in managing accounting software migration and process improvements. Deep understanding of IFRS and relevant legislations, policies and regulations. Attention to details and problem-solving mindset. Excellent communication and interpersonal skills for effective stakeholder engagement.

  • City of Taguig
  • Permanent
  • PHP80000 - PHP100000 per month + To be discussed

IT Network & Infra Lead

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of an international provider of Information Technology (IT) services, including consulting, technical, and outsourcing services. This role is based in Taguig City for a full onsite reporting to the Department Head. About the Role: Manage the planning, execution, and upkeep of our company's IT infrastructure and network systems as an IT Infrastructure and Network. Key Job Responsibilities: Works closely with RHQ IT and Infra team in compliance with HQ Infra policy. Collaborate with stakeholders to develop IT infrastructure strategies aligned with organizational goals. Design scalable and secure infrastructure solutions to meet current and future needs. Manage the organization's network infrastructure, including LAN, WAN, VPN, and wireless networks. Ensure network performance, availability, and security through monitoring, optimization, and troubleshooting. Oversee server deployment, configuration, maintenance, and monitoring. Ensure servers are secure, up-to-date, and performing optimally to support business operations. Implement and maintain security measures to protect the organization's IT infrastructure from cyber threats and unauthorized access. Conduct regular security audits and enforce compliance with security policies and standards. Evaluate and select vendors for IT infrastructure and network solutions. Manage vendor relationships, contracts, and service level agreements to ensure quality and cost-effective services. Develop and manage the IT infrastructure and network budget, including hardware, software, and services. Monitor expenses, identify cost-saving opportunities, and ensure spending aligns with business priorities. Maintain documentation of IT infrastructure configurations, procedures, and policies. Generate reports on network performance, security incidents, and compliance status for management review. Collaborate with other departments to support technology initiatives and projects. Communicate effectively with stakeholders to gather requirements, provide updates, and address concerns. Key Job Requirements: Bachelor's degree in computer science, information technology, or related field. Proven solid experience 5-8 years in IT infrastructure and network management, with a strong background in designing, implementing, and maintaining complex systems. Hands-on experience with server administration, virtualization, storage systems, and cloud computing platforms. Excellent analytical, problem-solving, and decision-making abilities. In-depth knowledge of network protocols, routing, switching, security, and telecommunications technologies. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders. Proven ability to manage projects, prioritize tasks, and meet deadlines in a fast-paced environment.

  • City of Taguig
  • Permanent
  • PHP40000 - PHP60000 per month

Testing Site Partner

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a market leader in providing software solutions for world's largest telecommunications, entertainment, and media service providers. Key job summary Our respected client is seeking a Testing Site Partner who will be responsible for the overall Testing engagement for a customer and works with the CBE and SP to manage and lead the testing services (which may comprise both end-to-end services and project-based services) that are provided to each customer. The TSP will serve as the single point of contact, both for the customer and internally, to provide the relevant support for these testing activities or for testing growth opportunities. Flexible to work in 3 of our sites if needed (Ortigas, BGC, Makati) Key job responsibilities Plans, manages, and tracks all testing services activities for an account, while ensuring holistic control and balance, in accordance with the account strategy, as defined by the CBE and SP, based on customer requirements. Manages the overall testing scope and maintains its continuous alignment with strategic business objectives; sets program plan, sets priorities, ensures optimization, and resolves conflicts to enhance effectiveness towards the business result or strategic intent. Ensures the testing team remains effective and engaged in a matrix (including onshore and offshore resources, other vendors, customer testers, etc.), by providing ongoing guidance and mentorship, to ensure complete testing program results. Manages all service aspects of the testing P&L (with focus on cost elements), based on the account governance guidelines. Builds partnerships with the CBE and SP teams to maintain holistic, end-to-end services to the customers, while building direct relationships with relevant customer stakeholders to ensure objectivity of the testing services and to promote continuous growth, while ensuring a business-as-usual approach. Understands customers; strategic needs and the business environment and works with the CBE to enable new testing opportunities. Builds credibility, value, and relationships while maintaining communication with relevant stakeholders at multiple levels; both internal and external. Builds direct teams based on their individual skills, including defining development plans for each member and identifying next generation leaders, while leading both direct and indirect teams to meet testing program objectives. Create a trusted environment with Customer (and internally) to become a trusted adviser to our customer. Key job qualifications Eight (8) years of experience in delivering testing services or project management execution. Experience with customer-facing activities. Five (5) years of experience working in telecommunications industries. Experience in managing projects in a global setup (multi-countries). Experience in operating within a complex, multi-interface environment.

  • Makati City
  • Permanent
  • PHP226000 - PHP300000 per month + To be discussed

Brand Marketing Manager

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading last-mile technology logistics company in the country. Job Summary The Marketing Manager- Branding & Creatives shall manage and execute the brand marketing plan and all branding initiatives of the company. He/she shall oversee the production of all promotional materials and implementation of other brand awareness/consideration tactics for the campaigns. He/she is the custodian of the company's brand (design, look & voice) and ensures achievement of key brand metrics- awareness, consideration, share of voice, and mold positive brand sentiments across touchpoints. The job is in Makati City with Hybrid work arrangement (3x per week onsite) and day shift schedule. Key Job Responsibilities: Work in collaboration with the head of marketing and respective team to develop 360-degree marketing campaigns involving, campaigns marketing, brand marketing, and other BUs in line with business objectives across different channels. Develop and execute brand awareness strategies for the company in line with company branding objectives across different channels Manage and design all branding-related plans and lead execution from start to finish including until post-mortem analysis reports. Oversee the development of content, messaging, advertisements, events, and other branding-related projects. Use of Trello workspace with the entire marketing department for optimal efficiency, alignment, and transparency Creation of brand materials (online and offline) in line with marketing plans Build structured events and brand platforms at the same time ensuring channel effectiveness and outreach maximization. Work collaboratively and in tandem with the marketing campaigns team to effectively scale user acquisition Study and analyze market trends, demographics, competitor products, and other relevant information to design or adjust brand strategies. Tracks all brand performance; presents it to senior management and to drive future programs. Lead coordinator and integrator of all brand awareness GTM campaigns, dealing with creative agency, regional creative team, and customer experience for brand voice. Manage, supervise brand marketing specialists, graphic designers, copywriter. Key Job Requirements: Bachelor's degree in marketing, communications, creative writing, fine arts, visual communications, advertising, or related field (with a proven track record of success) At least 5 years of extensive experience in marketing, advertising and brand management Experience in multi-channel marketing Knowledgeable in doing brand design and strategy, creative strategy development. Excellent project management skills and people management skills Excellent verbal and written communication Strategic thinker with ability to adapt in a changing environment.

  • Makati City
  • Permanent
  • PHP110000 - PHP120000 per month + To be discussed

Manager of Data Engineering (Nighshift; Onsite)

The executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a high-growth regulatory-approved online training and certification company with offices in the USA, Pakistan, and Manila. This industry leader in online training and certification across various industries and professions is seeking a Manager of Data Engineering. The position requires onsite work during the night shift and is based in BGC, Taguig City, Philippines. About the role: The Manager of Data Engineering must have expertise in Cloud Platforms, Modern Data Architecture, and Data Engineering. The chosen leader will lead our Data Engineering team, responsible for developing and maintenance our Enterprise Data Platform, and core data/application pipelines. Responsible for developing our go-forward data strategy partnering with Development, Data Analytics, and business teams to drive insights. Our ideal candidate is a rising star in Data Engineering Leadership, ready to challenge conventions and brimming with innovative ideas to manage people, processes, and technology. We need someone who is eager to broaden their responsibilities and tackle diverse leadership challenges to accelerate their career growth. In this role, you'll be crucial in designing our next-generation data platform, emphasizing data quality, speed of execution, and cost optimization. With a proven track record of building high-performance teams and delivering world-class data solutions, you'll hire and mentor star data engineers, ensuring our team remains innovative and delivers high-quality projects on time. If you are passionate about data engineering and ready to impact a fast-growing team significantly, this opportunity is perfect for you. Key responsibilities include: Lead, manage, and mentor data engineers to deliver high-quality software projects using open-source frameworks and Cloud Technologies, with a particular focus on Azure cloud data platforms. Play a pivotal role in identifying, recruiting, and onboarding high-caliber data engineers to ensure continuous growth and expansion of our team. Leverage offshore resources and partners to augment in-house expertise and talent, ensuring a balanced, global team capable of executing on multiple fronts. Set clear goals and performance objectives for the team, managing expectations, and ensure the timely and high-quality execution of these goals. Establish yourself as an expert in our existing product architecture, workflows, and business domain, facilitating your ability to provide effective leadership and guidance. Drive the design and implementation of modern cloud data architectures, with a strong emphasis on Azure based solutions, and contribute to evangelizing these technologies within the organization. Facilitate cross-functional collaboration with Product, QA, Data, and DevOps teams, ensuring the delivery of projects on time and with exceptional quality. Regularly report on progress towards goals, outlining current roadblocks, time estimations, results, and recommendations for accelerating project timelines. Actively participate in architecture, design, and code reviews for the data engineering team, providing constructive feedback and facilitating continuous improvement. Promote a DevOps culture and mindset from development, testing, and deployment perspectives, underlining the importance of swift and efficient operational execution. Apply architectural and engineering concepts to design solutions that meet operational requirements, including scalability, maintainability, flexibility, reliability, and availability. Take ownership of the management of production support SLAs, focusing on optimizing performance while minimizing cost. Ensure the highest data quality standards are maintained within the AWS cloud data platform, leveraging innovative strategies and technologies to ensure accuracy and consistency. Mentor and develop data engineers, encouraging innovation, timely project completion, and career growth. Act as a communicator, ensuring that team members, stakeholders, and other relevant parties are kept abreast of team activities, project statuses, and strategic decisions. Key requirements include: 5+ years of data engineering management experience with a proven track record of leading engineering teams to deliver world-class data solutions. Bachelor's or a related field of study Experience in successfully building and deploying a new data platform on Azure, Azure Data factory, PowerBI, showcasing both strategic and technical insight. Proven track record of hiring and recruiting tech talent locally and globally. Hired 5+ people in the past 3 years. Experience with outsourcing is a plus. Knowledge and experience with data engineering productivity toolchains and concepts (CI/CD, DevOps, GitHub, Jira, Confluence, Agile Scrum / Kanban, etc.) Experience with architectural design for performance and scalability. Comfortable working directly with data analytics to bridge business requirements with data engineering Expertise in Azure Data factory, Azure SQL, etc. Excellent troubleshooting and problem-solving skills Excellent communication and teamwork, and a passion for learning and innovating

  • City of Taguig
  • Permanent
  • Negotiable

Territory Account Manager

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a leader in infrastructure products and services for data networks and electrical power applications. Job Summary: Our respected client is searching for a results-driven Account Managers with experience in infrastructure solution, example networking, structured cabling, and data center to join their sales team in Philippines for the job of Territory Account Manager. The Territory Account Manager duties will involve creating sales plans for designated Key Accounts, nurturing relationships with specific key account clients, and maintaining comprehensive account profiles for these clients. Additionally, possessing expertise in Enterprise Building and Data Centre Solutions, along with the ability to develop proposals for Network Connectivity Solutions, will be advantageous for this position. To excel as a territory account manager, the individual should demonstrate proficiency in market research and possess strong abilities in establishing enduring, mutually beneficial relationships with designated key account clients, thereby ensuring long-term sales success within the company. The job is based in Makati City and offering Hybrid Work Arrangement. Responsibilities: Setting and communicating sales targets that promote long-term incremental sales growth within a set of named focus end user accounts. Developing and executing evidence-based sales plans to meet the pre-set annual sales target. Establishing and nurturing strong relationships with top named key account clients. Traveling to businesses to conduct sales presentations, understand customer current practices, and propose solutions improvement proposal with the available product solutions from the company. Resolving clients' concerns in a timely and amicable manner. Maintaining detailed records on key accounts. Presenting in-depth reports to the director of sales and other stakeholders, as required. Conducting regular market research to maintain an updated knowledge of consumers' needs and competitors' activities. Requirements: Bachelor's degree in IT or related fields is recommended. Experience in managing structured cabling systems / Network Connectivity solutions. Consultative selling skills, Solutions Proposals base on customer requirements. Demonstrable sales experience as an effective "hunter", not "farmer". A proven history of meeting sales targets. Proficiency in customer relationship management software. Excellent written and verbal communication skills. Strong vertical and lateral thinking abilities. The ability to build long-lasting professional relationships. A self-driven approach to work

  • Makati City
  • Permanent
  • PHP120000.00 - PHP125000.00 per month

Network Engineer (L4) - Network Audit

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of an award-winning Connectivity and Managed Security Services Provider (MSSP) driven by vision to make the world better powered by safer, better internet. Job Summary Our respected client is looking for a qualified contractor engineer with Cisco, Palo Alto, Huawei Professional, and Expert certifications to conduct a comprehensive network audit across all Data Centers, Distribution Centers, and SSC offices for the job of Network Engineer (L4) - Network Audit. The Network Engineer (L4) - Network Audit is to identify and document End-of-Life (EOL) and End-of-Support (EOS) network devices currently in production, posing potential risks. This audit will be conducted in parallel across locations in Hong Kong, Macau, Singapore, Malaysia, Indonesia, Brunei, Vietnam, Cambodia, and Taiwan. The job is in Makati City, Metro Manila, Philippines, and offers a Hybrid Work Arrangement. Key job responsibilities: Device Discovery: Identify and list all EOL/EOS network devices in production. Conduct a thorough inventory of routing, switching, firewall, and data center technologies. Risk Assessment: Evaluate and flag risks associated with outdated devices, emphasizing design and security vulnerabilities. Audit Report: Generate a comprehensive audit report detailing findings, risks, and recommended actions. Technology Expertise: Demonstrate proficiency in routing, switching, firewall, and data center technologies. Possess Cisco, Palo Alto, Huawei Professional, and Expert certifications. Knowledge of hardware models, features, and capabilities. Bill of Materials (BOM) and Implementation Timeline: Create a detailed BOM for the replacement of EOL/EOS devices. Develop an implementation timeline outlining key milestones. Location-Specific Audits: Conduct the audit concurrently in Hong Kong, Macau, Singapore, Malaysia, Indonesia, Brunei, Vietnam, Cambodia, and Taiwan. Key job requirements: Proven experience in network audits and risk assessments. In-depth knowledge of routing, switching, firewall, and data center technologies. Cisco Certified Internetwork Expert (CCIE), Palo Alto Networks Certified Network Security Engineer (PCNSE), and Huawei Certified Internetwork Expert (HCIE) certifications. Proficiency in identifying and documenting hardware models, features, and capabilities. Ability to create a comprehensive BOM and implementation timeline. Strong analytical skills to assess risks in design and security. Effective communication skills for reporting findings and recommendations.

  • Makati City
  • Permanent
  • PHP100000.00 - PHP120000.00 per annum

IT Client Services Executive (Mandarin)

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of an IT BPO company servicing gaming companies in Malta. Job Summary Our respected client is currently seeking a highly motivated and skilled support specialist who is fluent in both English and Chinese (both Mandarin and Fookien dialects) for the job of IT Client Services Executive. As an IT Client Services Executive, you will be responsible for providing exceptional support to our clients, resolving their concerns/issues, and ensuring their satisfaction with our services. The job is based in Makati City and offering Hybrid Work Arrangement (3 days Office Based/ 2 days WFH). Key job responsibilities: Provide the day-to-day global service and support to both internal and external clients through the processing of IT requests and the provision of IT support via Email/Skype or other communication tools. Translate web-based programs and applications created by the web design team into both languages to cover both Chinese dialects. Translate instructional materials to be used by clients. Key job requirements: With experience working with B2B customer team. Candidate must have previous experience as a Chinese Translator / Interpreter or must have customer service experience. Candidate must be resourceful and hardworking. Candidate must be a team player with the right attitude and mindset. Qualifications: Candidate must be fluent in English and Chinese (both Mandarin and Fookien dialects) in written and spoken form for both Languages. Candidate must have a Bachelor's Degree in IT or any related discipline. Candidate must be computer literate and must be able to use a bilingual keyboard. Candidate must be able to effectively use Microsoft Office programs. Candidate must be based in the Philippines, preferably a Filipino. Others: Must be willing to work in shift and a 24/7 environment. (Every quarter rotation). Must be willing to work during Holidays or Weekends. (If schedule falls on a weekend/night shift, it will be WFH).

  • Makati City
  • Permanent
  • PHP30000.00 - PHP60000.00 per month

Account Manager

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading demand generation agency that collaborates with remarkable brands, spanning from early-stage startups to large venture-backed organizations. We are in search of an Account Management professional for the position of Account Manager. This job is a full-time remote work with mid-shift schedule. Job Summary The Account Manager is responsible for fostering strong client relationships, addressing issues proactively, driving customer growth. Key Job Responsibilities Establish and nurture robust customer relationships, serving as a trusted advisor and champion for their needs. Proactively detect and resolve customer concerns, ensuring their objectives are met. Foster customer adoption and expansion through customized success strategies. Evaluate and communicate customer success metrics, pinpointing areas for enhancement and collaborating with customers to devise solutions. Work closely with diverse teams to provide customers with necessary resources and assistance. Recognize and leverage opportunities for upselling and cross-selling products and services. Remain abreast of customer feedback and market dynamics to enhance the overall customer journey. Key Job Requirements 3+ years of significant experience in customer success, including team management, preferably within a SaaS or technology firm Proficient in relationship-building and interpersonal communication Familiarity with customer success management tools and procedures Exceptional problem-solving and analytical abilities Commercially oriented, prioritizing the delivery of customer value Background in marketing and demand generation is a plus Attended a prestigious/top university

  • Manila
  • Permanent
  • PHP50000.00 - PHP90000.00 per month

IT - Business Applications

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a shared service of integrated supplier of offshore operations, well services technology, and engineering solutions in more than 20 countries. Our reputable client is looking for IT - Business Applications well-versed in service desk L1 to L2 support in a shared services environment. This job is based in Makati on rotating mid-shift schedule with 3x/week on-site schedule. Key Responsibilities: Act as a single point of contact for the supporting business applications as well as the back-end application that support these systems. Responsible for making sure that all business applications are running seamlessly and enabling users to get on with their tasks. Responsible for monitoring the application performance. Diagnose the incident and issue raised by users based on agreed SLA. Perform analyses on software functionality and suggest improvements. Perform analysis on root causes application errors. Provide permanent corrective actions. Document issue resolution for knowledge transfer as appropriate. Ensure effective front end and back-end functionality of business applications. Keep record of configurations, integrations and updates. Conduct training and create training materials for user and clients. Provide Documentation and train users for the application. Participate in reviewing requirements for application enhancements and new projects. Collaborate with various business stakeholders and team members. Primary contact for vendor engagement. Perform other related tasks that may be required from time to time. Key Job Requirements: Has a Bachelor's Degree in Computer Science, Information Technology, Computer technology, Computer Engineering or equivalent. Has at least three (3) years of working experience within service desk L1-L2 support in a shared services environment or similar is required for this position. Knowledge on the current information technologies needed to support a specific application. Keeps abreast in latest IT trends applicable to the business. With experience or at least basic knowledge in PowerApps Result and action-oriented mind-set and with ability to be creative in challenging situations. Has a strong customer service and focus, problem solving and collaboration abilities. Has the ability to take initiative and make sound judgement and decisions within applicable scope, global perspective, procedures and guidelines. Structured, accurate, systematic, task focused and committed to deliver within deadlines. Ability to work independently, but sees importance of achieving results through teamwork and collaboration to apply learnings in future situations, able to adapt in changing situations. Ability to relate and explain technical jargons to users and customers globally, uses different type of approach to request, technical cases and scenarios. Proficient oral and written communication skills in English with expertise in international and cross-cultural communications and business relations. Motivated to facilitate and contribute to the company's growth. Advanced knowledge in Windows Operating Systems (Windows10) and MS Applications; Visio, Project, etc. Knowledge on handling and navigating through MS applications.

  • Makati City
  • Permanent
  • Negotiable

Territory Account Manager

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a leader in infrastructure products and services for data networks and electrical power applications. Job Summary: Our respected client is searching for a results-driven Account Managers with experience in infrastructure solution, example networking, structured cabling, and data center to join their sales team in Philippines for the job of Territory Account Manager. The Territory Account Manager duties will involve creating sales plans for designated Key Accounts, nurturing relationships with specific key account clients, and maintaining comprehensive account profiles for these clients. Additionally, possessing expertise in Enterprise Building and Data Centre Solutions, along with the ability to develop proposals for Network Connectivity Solutions, will be advantageous for this position. To excel as a territory account manager, the individual should demonstrate proficiency in market research and possess strong abilities in establishing enduring, mutually beneficial relationships with designated key account clients, thereby ensuring long-term sales success within the company. The job is based in Makati City and offering Hybrid Work Arrangement. Responsibilities: Setting and communicating sales targets that promote long-term incremental sales growth within a set of named focus end user accounts. Developing and executing evidence-based sales plans to meet the pre-set annual sales target. Establishing and nurturing strong relationships with top named key account clients. Traveling to businesses to conduct sales presentations, understand customer current practices, and propose solutions improvement proposal with the available product solutions from the company. Resolving clients' concerns in a timely and amicable manner. Maintaining detailed records on key accounts. Presenting in-depth reports to the director of sales and other stakeholders, as required. Conducting regular market research to maintain an updated knowledge of consumers' needs and competitors' activities. Requirements: Bachelor's degree in IT or related fields is recommended. Experience in managing structured cabling systems / Network Connectivity solutions. Consultative selling skills, Solutions Proposals base on customer requirements. Demonstrable sales experience as an effective "hunter", not "farmer". A proven history of meeting sales targets. Proficiency in customer relationship management software. Excellent written and verbal communication skills. Strong vertical and lateral thinking abilities. The ability to build long-lasting professional relationships. A self-driven approach to work

  • Makati City
  • Permanent
  • PHP120000.00 - PHP125000.00 per month

Sales Manager (Technology), Bangkok, Thailand

Role Description As the Sales Manager, you will play an important role in driving revenue growth, establishing and nurturing client relationships, and implementing strategic sales initiatives. Your expertise in the technology industry will be instrumental in expanding the company's market presence and ensuring continued success within the dynamic landscape of this industry. Job Responsibilities Develop and nurture relationships with partners, with a focus on the company's products. Collaborate with vendors to maximize the potential of the partner channel, ensuring effective communication and alignment of objectives. Lead and manage a sales team, providing guidance, support, and fostering a collaborative team culture. Drive the team's performance to achieve revenue targets and objectives. Engage with vertical end users, understanding their networking infrastructure needs, and providing tailored solutions. Identify opportunities to cross-sell and upsell networking products to end-user clients. Stay abreast of industry trends, technological advancements, and market dynamics to contribute to the modernization of our offerings. Implement innovative sales strategies to position our solutions as industry-leading. Job Requirements Bachelor's degree in Business, Marketing, or a related field. Proven track record of successful sales in the IT industry, particularly with networking products. Strong leadership skills and experience managing sales teams. In-depth technical knowledge in networking hardware and technology to effectively communicate with clients and team members. Demonstrated expertise in managing partner channels, with efforts towards partner engagement and vertical end users . Proficient in English

  • Thailand
  • Permanent
  • Negotiable
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