Executive Search Malaysia

Source the right executive talent to help your organisation grow and thrive.

Organisations can only rise to the top, and stay there, by engaging the right leadership. Assembling this team can challenging at the best of times, and a significant barrier to organisational performance when pursuing growth targets.

Monroe Consulting Malaysia brings our proven executive search and selection capability to our clients to relieve the pressure of sourcing and selecting these candidates. Our specialised executive recruitment consultants understand the requirements and pressures to deliver results at this level, and will provide the right candidates, on time.

We help you determine which executive talent have the best fit with the requirements and expertise of the role, as well as culture and people fit. This is achieved by closely consulting with you and gaining intimate knowledge of the goals and pressures in your organisation.

Contact us today for an obligation-free discussion about your executive search needs. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

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Avinash Kumar Manoharan
Managing Director
Monroe Consulting Malaysia

avinash@monroeconsulting.com.my
+603 2771 0310

Avinash is a trained engineer who developed a passion for recruitment. Under his leadership, Monroe Consulting Malaysia has positioned as one of the top, award-winning recruitment agencies in the region. He is a regular influencer in the business community, discussing on recruitment and talent management consulting on platforms such BFM89.9, LinkedIn and others.

Executive Recruitment and Selection

Simply put – we find people with the right skills, experience, and psychological profile to take leadership roles in companies. We do this by working with you to develop a deep understanding of what type of person would be successful in the role and identifying the core competencies and skills that the role requires.

With this knowledge, we tap into our global networks to identify individuals that suit the ideal profile. Our executive search service extends over the recruitment lifecycle from requisition management, screening candidates, to onboarding and post-performance management. The goal of our dedicated executive search consultants is to consistently exceed expectations using our broad global candidate pool and professional networks.

Through our focus on understanding your specific requirements and having researched the ability of suitable candidates, we act as a mediator, confidentially reaching out to talent. Our commitment to confidentiality throughout our executive search process during times of change at an executive level is an essential factor in ensuring your business and potential candidates remain protected.

The result of this process is the consistent delivery of exceptional executive talent to our clients.

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About Monroe Consulting Malaysia Executive Search

Monroe Consulting Malaysia is an executive search firm established in 2002. We are boutique search firm that’s large enough to deliver exceptional candidates, and small enough to provide personalised service.

Our team consists of highly skilled and experienced executive recruitment consultants who have established track records of delivering the right candidates, on time. Monroe Consulting Malaysia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 15 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive executive search and recruitment resource, expertise, and global reach means we leave nothing to chance when performing executive search services for your organisation.  

Monroe Consulting Malaysia Executive Search Awards

Our proven track record and industry recognition ranks us among the top executive search firms in Malaysia and Asia-Pacific.

  • 2024 Human Resources Vendor Awards, Best Executive Search Firm

  • 2024 Human Resources Vendor Awards, Best Mid-Management Recruitment Firm

  • 2024 Human Resources Vendor Awards, Best Provider of Recruitment Process Outsourcing Services

  • 2019 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Candidate Experience by a Recruitment Solution Provider (Gold)

  • 2018 Human Resources Asia Awards Malaysia, Best Newcomer (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Client Experience by a Recruitment Solution Provider (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2017 Human Resources Asia Awards - Best Newcomer Malaysia (Gold)

  • 2017 Human Resources Asia Awards - Best Candidate Experience Malaysia (Bronze)

Executive Search Malaysia Testimonials

  • ​It was a real pleasure to work with Monroe Consulting Group Malaysia. We worked with Monroe Consulting Group Malaysia on selecting a profile for a relevant position in our company. We are ver satisfied with the level of support that we received from Monroe. The Executive Recruitment Consultant has made communication very easy and managed the process in a very efficient, straightforward and collaborative manager. The support we received from Monroe helped us find the best candidates and make the best decision.

    Sujatha

  • ​It has been a very good experience working with Monroe Malaysia team. The team is very quick and prompt in their responses. They have always been ready to modify search according to our requirements. As we both work in different time zones the comfort was always maintained by the team. The Consultant is energetic and is always on his toes to take on challenging roles and always come up with unique requirements.

    Vineet

  • ​The most important aspect of our recruitment is the understanding of the role. The consultants are very attentive to our explanations of what the role/roles required. Our industry is very niche and we also understand some of the difficulties involved in our recruitment process; and can be quite challenging for them. Despite of these challenges, they have delivered according to our expectations. Communication is excellent.

    May

  • ​I've had dealings with a fair few recruitment agencies in the past, but Monroe Consulting Group Malaysia is the next level! The consultants have deep knowledge of the industrial sector and works with a wide network of well-qualified individuals across a range of job disciplines. What I value the most is that they always listens but is never afraid to push back when they feel that someone is the right fit for our business. Having a partnership with Monroe Consulting Group Malaysia has significantly improved our time-to-hire on several key roles over the past one year.

    Calvin

  • ​Working with Monroe Consulting Group Malaysia was a true pleasure. We collaborated with Monroe Consulting Group Malaysia to select a profile for a relevant position within our organization. We are very pleased with the level of assistance provided by Monroe. The Executive Recruitment Consultant ensured that communication was clear and that the process was managed in an efficient, straightforward, and collaborative manner. Monroe's assistance enabled us to find the best candidates and make the best decision.

    Intan

Executive Jobs in Malaysia

Business Development Manager

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading manufacturer of high-end nutraceutical ingredients and health supplements to hire a Business Development Manager to start their footprint in Southeast Asia. The role would combined scientific understanding with commercial acumen to promote premium, evidence-based nutraceutical ingredients to branded clients and contract manufacturers in Malaysia. The role would be remote. Job Responsibilities: Manage the full sales cycle-from lead generation to deal closure-focusing on premium nutraceutical ingredients. Understand product science to effectively communicate action mechanism, pathway, product features, and health benefits to clients in a product-professional manner. Collaborate closely with HQ to align on strategic direction, product positioning, and client support. Able to negotiate on business conditions with clients in the position of HQ. Develop strong relationships with formulators, R&D teams, and procurement professionals in the Thai nutraceutical and pharmaceutical markets. Solve customer problems proactively with tailored ingredient or formulation solutions. Continuously track and report on KPIs, sales pipeline, and market trends. Job Requirements: Strong experience (5-10+ years) in sales/business development in nutraceutical or functional ingredient industries. Familiarity with Omega-3 oils, probiotics, or botanical extract ingredients is highly advantageous. Ambitious of looking for new clients and new projects and making projects well done. Excellent communication and interpersonal skills between clients and headquarter. Analytical thinker with the ability to adapt strategy based on market feedback. Passion for science-based wellness and customer education. Be honest with integrity to headquarter, demonstrating problem-solving attitude and skills for clients and headquarter. Goal-driven personality with a clear career ambition to advance to team head, department head and even country-level management roles.

  • Malaysia
  • Permanent
  • Negotiable

Sales Manager (Coating and Construction)

Executive recruitment company Monroe Consulting Group is recruiting on behalf of an esteemed MNC chemical company that focuses on distribution of specialty chemicals serving industries such as coating, life science, advanced material and more. Our respected client is seeking for a highly motivated and professional individual for the role "Sales Manager". Job summary The ideal candidate will be responsible for identifying new products, markets, and customers, developing sales strategies, managing key accounts, and building customer relationships to increase market share and achieve profitability in the Coatings and Construction industry. Key job responsibilities include: Business Development: Identifying and introduce New Products, New markets, New Customers related to Coatings and Construction application. Increase market share of max range of products. Sales Strategy: Developing products and Principals wise business plan for achieving targeted sales & profitability. Developing sales strategy/plan based on target of the company. Customer Relationship Management: Understand customer requirements for value added services like stocking, registration, customized grades, just in time & align to deliver them. Relationship building & retention plan for existing customer. Build and maintain Key Account relationship with customers in assigned region. Should be highly inclined to customer satisfaction & complaint redressal. Key Account management to derive sustainable value propositions for Principals and customers. Product Knowledge: Understand critical product specification for different application & deliver service and sales accordingly for Coatings and Construction industry. Conduct Periodic review of product and Principals reports. Market Analysis: Market representation & agreement to augment sales. Promoting Fillers, Solvent, Resins, Pigment and various products for Coatings and Construction application & its value-added services to customers & devise a reach out plan. Key Job requirements include: Bachelor's degree in Material engineering/Chemistry/ Chemicals Engineering. A qualification in Management (Sales & Marketing) would be added advantage. 5+ years of experience in sales and key account management in a high-tech, multinational matrix organization. Excellent communication and presentation skills. Ability to travel domestically and internationally as required. Ability to conduct sales conversations and negotiations to convert business deal and generate revenue. Has a professional command on business English and the respective local language of assigned market in spoken and written.

  • Malaysia
  • Permanent
  • Negotiable

Product Specialist, Wealth & Advisory

Executive recruitment company Monroe Consulting Group's Professional Division is partnering with a leading financial institution that is making its mark in the investment realm. Our esteemed client is seeking an experienced professional to be their Product Specialist, Wealth & Advisory. Responsibilities: - Product development for unit trust and non-discretionary products Conceptualize and form product strategies Sourcing and performing due diligence on investment products Strategizing the development and successful launch of investment products - Support and execute strategies driving advisory business Develop products, training materials, and manage processes necessary for strategy execution Assist/support marketing activities including pitching as well as representing the company in external events - Market research and analysis Keep abreast with product landscape as well as sales trends in relevant markets Conducting fund analysis/review on both internal and peer funds - Portfolio solutions Present trade recommendations and portfolio rebalancing actions Providing investment advice to clients on portfolio allocation and investments Providing fund management solutions - All other matters ancillary to the above including backing-up another Product Specialist to ensure that there is proper follow-up in the absence of the other person. - To perform any other related duties that Management may require from time to time. Job Requirements: Bachelor's degree and/or professional qualification in relevant discipline Minimum 3 years experience in investment/capital markets with any established financial institution Possess outstanding project management and analytical abilities Possess in-depth market knowledge Possess excellent public presentation skills Ability to work well in collaborative environment Excellent interpersonal and communication skills

  • Malaysia
  • Permanent
  • Negotiable

Sales Engineer (KL)

Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf a German MNC leader who provides technical services to a broad range of industries. Our client is seeking a techno-commercial professional with at least 3 years of experience in a B2B environment. Job Summary: The selected candidate will be focusing on sales of product verification and compliance services including but not limited to Electrical Safety testing, Environmental Testing, Electromagnetic Compatibility Testing, Biological, Chemical, Lot Release Testing, and Functional Safety Testing within the Industrial Energy Product and Consumer Product Business Units. Job Description: Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services. Responsible for developing go-to-market strategy and tactics to achieve assigned revenue and profitability targets and grow customer base in assigned scope and geography. Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability. Responsible for customer experience from acquisition of customers to after-sales. Collaborate with the Corporate Marketing team in Malaysia team to drive and support lead generation initiatives. Ensure prompt and accurate generation of quotations for inquiries. Build, strengthen and optimize relationships with the clients, prospects and partners through regular customer visits as well as timely address of customers' enquiries, feedback and comments. Key Job Requirements Include: Minimum a Degree in Electrical and Electronic Engineering with at least 2-3 years of sales experience in B2B environment preferably gained in an international organization. Experience and knowledge in either Industrial or Cables, Switchgear & Accessories, Machinery, Electrical or Electronics industries. Strong sales and/or business development track records and the ability to use consultative selling and management of major accounts for growth. Clear and articulate presentation ability with excellent communication skills. Target-driven personality but with high level of diplomacy to influence management and decision makers. Meticulous, resourceful and fast learner.

  • Malaysia
  • Permanent
  • Negotiable

Technology Architect (Azure Infrastructure Lead)

Monroe Consulting Group is collaborating with a prominent regulatory body in the financial services sector, in search for a tech talent. Our client is looking for a Technology Architect (Azure Infrastructure Lead). This role is responsible for leading the design, implementation, and management of secure, scalable, and efficient cloud infrastructure on Microsoft Azure. Key Responsibilities Cloud Infrastructure: Design and deploy secure, scalable cloud infrastructure on Azure. Manage resources for optimal performance and cost, ensure compliance with policies, and administer identity and access through Microsoft Entra ID with SSO and MFA. Cloud Strategy and Services: Develop and review cloud strategies, including policies and roadmaps. Manage PaaS services like App Services, Functions, and SQL Database, and configure IaaS solutions (VMs, networks, storage) with backup and disaster recovery setups. Automation and CI/CD: Automate cloud management using PowerShell, Azure CLI, and ARM templates, and integrate cloud infrastructure with CI/CD pipelines for automated deployments. Collaboration and Knowledge Sharing: Collaborate with cross-functional teams for seamless integration, and provide training on Azure best practices, tools, and technologies. Project Management: Lead the architectural design and implementation of projects, ensuring system availability, security, and performance. Oversee system management across development, test, and production environments. Disaster Recovery: Lead disaster recovery (DR) efforts, designing and maintaining solutions for communication and collaboration systems, monitoring systems to meet RTO and RPO requirements, and managing security for IT DR infrastructure. System Administration: Manage system configurations, availability, and capacity. Oversee change and release management, implement continuity management processes, and maintain comprehensive system documentation. Education / Professional Qualification Bachelor's degree in computer science, Information Technology, or a related field Microsoft Azure Certifications (Azure Solutions Architect Expert, Azure Administrator Associate) At least 5-7 years of experience in cloud engineering, with a strong focus on Microsoft Azure. Proven track record of designing, implementing, and managing Azure infrastructure and services. Extensive experience with identity and access management, particularly using Microsoft Entra ID. Experience in project management and leading cross-functional teams. Professional Competencies Proficiency in Azure services and architecture. Deep understanding of identity and access management, including SSO and MFA. Experience with automation tools such as PowerShell, Azure CLI, and ARM templates. Knowledge of Infrastructure as Code (IaC) practices.

  • Malaysia
  • Permanent
  • Negotiable

Operations Coordinator

Monroe Consulting Agency is working with a leading logistics company to hire an Operations Coordinator. this role oversees daily operations within the control tower to ensure on time delivery and timely follow ups with suppliers and other stakeholders. This includes shipment booking, event (milestone) management, as well as timely escalation of issues.This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets. Job Responsibilities Day to day Operations: First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business Handle customer's orders including related documentation, and transport booking with carriers according to specified routing and service level Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standard s and work instructions Request and Incident Management: Handling of customer requests and supply chain incidents / disruptions Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise Visibility and Event Management: Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers Follow up on missing events and investigate data inconsistencies Support reporting and performance measurement: Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews Support analysis of standard KPIs and reports and identify / suggest areas for improvement Supplier Management: Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance. Process Governance: Act in accordance with all relevant CLL SOP, Work Instructions and job specific procedures Support implementation of changes to processes or policies as determined by the process owners Job Requirements Minimum a Diploma or equivalent in Logistics, 3PL, Transportation or Supply Chain Management, related field or comparable work experience Minimum 1 year of working experience Fresh graduates with logistics or supply chain related educational background may be considered Strong computer skills and good working knowledge of Microsoft Office General understanding of Supply Chain Management concepts and logistics processes Fluency in English and Mandarin Ability to work under pressure in a fast- paced environment Proven ability to get things done and a team player Highly dependable and reliable in ensuring priorities are met effectively, good time management skills Customer service oriented Willingness to occasionally support work schedules outside of standard business hours (evenings / weekends), e.g., in case of urgent or emergency shipment Fresh graduates are welcome to apply

  • Malaysia
  • Permanent
  • Negotiable

Customer Service (US shift)

Executive recruitment company Monroe Consulting Group's Professional Division is partnered with a rapidly expanding international insurance brokerage firm. Our distinguished client's expertise includes general insurance serving a large customer base in the US. Due to their rapid growth and expansion, they are currently seeking for an exceptional Customer Service Representative with 2 years of relevant experience who is able to work around the US time zone. Job Responsibilities: Assist US office sales in obtaining insurance quotation. Address customer questions while ensuring customer satisfaction Communicate effectively via phone and email to service accounts. (Inbound CSR + chat or emails + backend responsibilities if needed) Assist in cross sales through referrals and account rounding. Job Requirements: Proficient in a variety of computer software applications, such as Word, Excel, CSR management software. Proficiency in spoken Mandarin is a must Possess a high school diploma, college diploma or degree in any relevant field Able to work around US time zone; 6PM - 2AM

  • Malaysia
  • Permanent
  • Negotiable

Product Specialist (Production Inspection - SFSI)

Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf a MNC leader in the precision instruments industry. Our client is seeking a techno-commercial professional, with at least 2 years of experience in product inspection instruments field who be responsible in driving target accounts and consistently build sales pipelines. Job Description: Overall Responsibilities: Increase qualified system integrator/system fabricator database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers enquires. Provide sound consultation on the organization's product solution and application. Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of the company's products & services and manage projects and relationships with customers. Strategic Outcome: Learn and apply product application, segment specified knowledge and regulatory compliance standards. Successful in penetrating into targeted segments, completing assigned sales responsibilities; regular updating of sales tools and sales reports. Meeting sales targets and agreed Key Performance Indicators. Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process. Sales & Marketing: Grow target accounts and consistently build sales pipelines. Qualifying database and updating CRM. Establishing new accounts by identifying potential customers; planning and organizing sales call schedules. Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements. Support Team Leader and Head of Division in execution of marketing campaigns, leads generation and pipeline management. Effectively deliver high quality solutions to suspects, prospects and customers. Attune to market/competition movements and leverage the information to build market presence. Technical Advisory: Responsible for actively driving and growing sales pipelines. Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for the organization's products. Communicate regulatory compliance requirement and applications effectively, demonstrating the organization's market leadership and expertise in the relevant fields. Responsible for representing the solution to customers and to engage customers in the field with customer events such as conferences, seminars, courses, etc. Develop customer's staff by providing technical information and training. Conduct Negotiation to secure a win-win agreement with customers. Service Standards & Customer Relationship Management: Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; or proposing changes in equipment, processes, or use of equipment or services. Prepare cost estimates with related customer documents. Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements. Maintaining records of customer communication and sales activity in our CRM system. Job Requirements: Candidates must possess at least Bachelor's Degree in Chemistry, Chemical Engineering or relevant. At least 2 years of working experience in a similar field. Knowledge on Control Instrumentation System (sensors, transmitters) Understanding of sales & distribution with intermediate project management skills. Willing to travel within Malaysia. Understanding of sales & distribution with intermediate project management skills. Independent with good communication, analytical and presentation skills. Able to network across all levels and work well in a fast-paced environment. Be a team player and optimize synergy from the team. Value selling and consultative selling approach.

  • Malaysia
  • Permanent
  • Negotiable

Lead Software Engineer

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with a leading cybersecurity company that specializes in advanced threat detection and data security solutions. Our distinguished client is currently seeking for a highly skilled Lead Software Engineer to drive the development of our cutting-edge security products and mentor a team of engineers. As a Lead Software Engineer, you will be responsible for leading the design, development, and implementation of secure and scalable software solutions. You will play a crucial role in guiding a team of engineers, ensuring best practices in coding, architecture, and system design. This position offers an exciting opportunity to work with the latest technologies in cybersecurity and cloud computing. Key Responsibilities: Lead and mentor a team of software engineers, providing technical guidance and support. Architect, design, and implement scalable, high-performance software solutions. Write clean, efficient, and well-documented code primarily in Python and JavaScript. Oversee the integration and optimization of NoSQL (MongoDB, Redis) and SQL (PostgreSQL, Oracle) databases. Collaborate with cross-functional teams to define and develop new product features. Conduct code reviews and enforce best software development practices. Stay up-to-date with the latest industry trends and technologies to improve software efficiency and security. Requirements: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field Approximately 10 years of professional software development experience (flexible) Must-Have: Experience leading a team (not necessarily as a Line Manager but experience as a Senior Engineer guiding and mentoring junior or mid-level engineers is a must-have) Around five years of experience leading team (flexible Programming languages: Proficiency in Python and Javascript is a priority. Candidates with experience in C and Ruby can be considered Database - Expertise in NoSQL (MongoDB, Redis) and SQL (PostgreSQL, Oracle) Nice-to-Have: Experience with Kubernetes Familiarity with cloud services such as AWS, Azure, GC Background in software architecture with the ability to design high performance, scalable systems

  • Malaysia
  • Permanent
  • Negotiable

Senior Sales Executive

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading global freight-forwarding logistics company to hire a Senior Sales Executive. This role is ideal for a proactive professional with a strong commercial mindset, excellent relationship-building skills, and a solid background in freight forwarding and logistics. This opportunity is based in Selangor, Malaysia. Job Responsibilities: Business Development & Client Management Identify, pursue, and secure new business opportunities within the Malaysian market. Develop and maintain strong relationships with new and existing clients, ensuring long-term partnerships. Promote the company's freight forwarding services, including Air and Ocean freight, warehousing, customs clearance, and logistics solutions. Deliver customized solutions to clients by understanding their supply chain needs and offering tailored services. Meet and exceed sales targets by proactively engaging with potential clients and expanding the company's customer base. Market & Competitive Analysis Conduct market research to identify emerging trends, competitor activities, and potential business growth areas. Analyse pricing strategies and service offerings to position the company as a key player in the logistics industry. Collaborate with internal teams to develop competitive and innovative sales strategies. Collaboration & Customer Solutions Work closely with overseas agents and local operational teams to ensure seamless service delivery. Act as a key point of contact for customers, resolving service-related issues efficiently. Represent the company at industry events, trade shows, and networking opportunities. Job Requirements: Minimum 4 years of experience in sales within the freight forwarding, logistics, or supply chain industry. Strong knowledge of international shipping, customs procedures, and logistics operations. Fluent in English and Bahasa Malaysia (both spoken and written). Additional language skills are an advantage. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Ability to work independently and manage multiple clients in a fast-paced, target-driven environment. Willingness to travel within Malaysia and internationally as required.

  • Malaysia
  • Permanent
  • Negotiable

VP2, Head of Channel Ops-Retail Ops

Executive recruitment firm Monroe Consulting Group's Professional Division is partnering with a leading financial institution that is making its mark in the innovation realm. Our esteemed client is seeking a Head of Channel Retail and Operations to join their dynamic team. Job Responsibilities: Lead and manage the Channel Operations Centre team, ensuring smooth day-to-day operations while meeting SLA requirements and key deliverables. Oversee operational performance, ensuring strict compliance with internal policies, regulatory guidelines, and risk management frameworks. Drive process improvements and operational efficiency by streamlining workflows, reducing turnaround time, and optimizing resource allocation without compromising quality. Conduct internal reviews and audits to maintain high standards of operational control and compliance. Perform data analysis and reporting, identifying key trends, recommending corrective actions, and implementing preventive measures. Manage and resolve customer and business unit inquiries, ensuring timely and effective solutions. Spearhead operations-related projects, including automation initiatives and process enhancements. Lead, mentor, and develop a high-performing team, fostering a culture of excellence in productivity and service quality. Ensure all operational procedures are consistently updated and aligned with best practices. Identify opportunities for innovation to enhance operational effectiveness within the division. Job Requirements: Bachelor's degree in a relevant field. At least 10 years of experience in retail banking operations, specializing in account maintenance, financial payments, customer claims, and cheque processing. Proven team management experience of at least 10 years Strong expertise in change management projects, including successful RPA and automation implementations.

  • Malaysia
  • Permanent
  • Negotiable

Senior Engineer (L2)

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with a new venture who is authorised to act as the sole provider of a respective Google technology within Malaysia. Our esteemed client is seeking an experienced professional to be Senior Engineer (L2 Support) Job Responsibilities: Advanced Technical Support & Troubleshooting: Provide second-level technical support to internal users for complex GDC-related issues, including compute, storage, networking, platform services, and application integration. Investigate and diagnose complex technical problems escalated from L1 support, utilizing advanced troubleshooting techniques, log analysis, and performance monitoring tools within the constraints of the air-gapped environment. Identify root causes of complex issues and develop effective solutions, working closely with engineering and development teams as needed, adhering to strict escalation procedures and secure communication protocols. Develop and maintain deep expertise in troubleshooting common and uncommon GDC issues, configurations, and integrations. GDC Platform Mastery: Maintain expert-level knowledge of GDC architecture, components, and services, including compute engine, persistent disk, virtual private cloud (VPC), load balancing, identity and access management (IAM), Kubernetes Engine, and other relevant services. Stay up-to-date with the latest GDC features, updates, and best practices, adapting to the constraints of information access. Develop and maintain expertise in advanced GDC configurations, integrations, and performance optimization techniques. Incident Management & Collaboration: Lead the investigation and resolution of critical incidents, coordinating with L1 support, engineering, and development teams within the air-gapped environment or through secure communication channels. Participate in incident management processes, ensuring timely communication, accurate logging, and effective problem resolution. Collaborate effectively with other technical teams to resolve complex issues and implement long-term solutions. Documentation & Knowledge Sharing: Contribute to the development and maintenance of comprehensive documentation, including advanced troubleshooting guides, knowledge base articles, and best practices. Mentor and train L1 support engineers, sharing knowledge and expertise to enhance the overall team capabilities. Performance Analysis & Optimization: Analyze GDC system performance and identify areas for optimization. Develop and implement performance tuning strategies to ensure optimal performance and resource utilization. Collaborate with engineering teams to address performance bottlenecks and improve system efficiency. Security Awareness & Compliance: Adhere to all security policies, procedures, and relevant regulations. Report any suspected security incidents or vulnerabilities to the appropriate teams. Maintain a strong awareness of security best practices and their application. Job Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in IT support or system administration, with a strong focus on cloud computing platforms. Proven experience supporting Google Cloud Platform (GCP) or other cloud environments is required. Experience with Google Distributed Cloud (GDC) is highly desirable and experience supporting air-gapped or isolated environments is a significant advantage. Google Cloud certifications (e.g., Google Cloud Certified Professional Cloud Architect, Google Cloud Certified Professional Cloud Engineer) are highly desirable. Experience with scripting languages (e.g., Python, Bash) and automation tools is a strong plus. Experience with Infrastructure as Code (IaC) tools like Terraform or Deployment Manager. Deep understanding of Linux operating systems and command-line interface. Expert-level troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

  • Malaysia
  • Permanent
  • Negotiable

Senior Engineer (L1)

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with a new venture who is authorised to act as the sole provider of a respective Google technology within Malaysia. Our esteemed client is seeking an experienced professional to be Senior Engineer (L1 Support). This role is critical for providing first-line technical support to internal users, ensuring the smooth operation of critical systems and applications running on Google Distributed Cloud. Job Responsibilities: Technical Support & Troubleshooting: Provide first-level technical support to internal users for GDC-related issues, including compute, storage, networking, and platform services. Diagnose and troubleshoot technical problems, escalating complex issues to L2 support or engineering teams as needed, adhering to strict escalation procedures. Utilize diagnostic tools, logs, and knowledge bases to identify root causes and implement effective solutions. Document troubleshooting steps, solutions, and knowledge gained in a clear and concise manner within the designated knowledge base, respecting the security requirements of the air-gapped environment. Proactively monitor GDC systems and services for performance issues, errors, and alerts. GDC Platform Expertise: Maintain a deep understanding of GDC architecture, components, and services, including compute engine, persistent disk, virtual private cloud (VPC), load balancing, and identity and access management (IAM). Stay up-to-date with the latest GDC features, updates, and best practices, adapting to the constraints of information access. Develop and maintain expertise in troubleshooting common GDC issues and configurations. Incident Management & Communication: Follow established incident management procedures to ensure timely response, accurate logging, and effective communication with users. Communicate technical information clearly and concisely to both technical and non-technical users within the secure environment. Collaborate effectively with L2 support and engineering teams to resolve complex issues and escalate incidents as needed, adhering to secure communication protocols. Documentation & Knowledge Sharing: Contribute to the development and maintenance of comprehensive documentation, including knowledge base articles, troubleshooting guides, and FAQs. Share knowledge and expertise with other support team members, contributing to a culture of continuous learning and improvement. Security Awareness & Compliance: Adhere to all security policies, procedures, and regulations. Report any suspected security incidents or vulnerabilities to the appropriate teams. Maintain a strong awareness of security best practices and their application. Job Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. 5+ years of experience in IT support or system administration, with a focus on cloud computing platforms. Proven experience supporting Google Cloud Platform (GCP) or other cloud environments is highly desirable. Experience with Google Distributed Cloud (GDC) and supporting air-gapped or isolated environments is preferred. Google Cloud certifications (e.g., Google Cloud Certified Professional Cloud Architect, Google Cloud Certified Professional Cloud Engineer). Experience with scripting languages (e.g., Python, Bash) for automation. Strong understanding of Linux operating systems and command-line interface. Excellent troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

  • Malaysia
  • Permanent
  • Negotiable

Contact Us

Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Malaysia today. Let us be your trusted partner in building a team that will drive your success.

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Executive Recruitment Outlook in Malaysia

For over 20 years Monroe Consulting Malaysia has been at the forefront of executive search. We are experts finding experts – embedded in the talent market and up to date with the latest trends.

Malaysia's economy is poised for growth in 2025, driven by strong domestic demand and strategic government initiatives. However, global economic challenges and external risks must be carefully managed to sustain this positive trajectory.

A key challenge facing Malaysian companies is the scarcity of talent in digital transformation and artificial intelligence. The rapid evolution of technology has driven up recruitment costs and extended hiring cycles, making it increasingly difficult to secure qualified candidates. To navigate these challenges, organizations are implementing strategies such as upskilling their existing workforce and expanding their talent search beyond local boundaries. While some companies may successfully overcome these hurdles, others may face significant difficulties in the increasingly competitive market for skilled professionals.

The increased demand for tech talent will also place strain on other industries, as executives with transferable skills may move to similar roles in tech where high growth is expected. Building a strategy for attracting local and international executives will position forward-thinking organizations at the forefront of growth in Malaysia as its recovery picks up pace.

There is plenty to be optimistic about regarding the future of Malaysia and its economy. At Monroe Consulting Malaysia, we are committed to helping our clients be part of that success by finding exceptional talent to lead them there.

Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Malaysia.