Infrastructure and Telecommunication Executive Search

Executive Search & Headhunting Recruitment Services for the Infrastructure and Telecommunication Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Infrastructure and Telecommunication Industry. The ability of our recruitment consultants to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Infrastructure and Telecommunications Sectors.

Monroe provides a unique recruitment approach that targets mid-level to senior professional for companies in the Infrastructure and Telecommunication industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our team of experts can help you find talents across all major sub-sectors within the Infrastructure and Telecommunication industry including (but not all) Infrastructure and platform, Technology Devices, phone, radio, TV Operators, Over-the-top content (OTT), content, advertising services and Retail and distribution.

Browse our current job roles or contact our consultants to uncover your next role.

Searching for talent in the Infrastructure and Telecommunication Industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Head of IT & Cybersecurity (Telecommunications)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of one of biggest telecommunication companies in Indonesia. Our respected client is seeking a Head of Information Technology to spearhead IT Operations, IT Infrastructure, overall IT Development, and Cybersecurity. The job is based in Jakarta. Job Description: Shape and execute IT and cybersecurity strategies in line with the company's objectives. Guide and support the IT team, fostering skill development and high performance. Supervise the development, execution, and upkeep of the organization's cybersecurity structure. Perform regular security evaluations, vulnerability assessments, and risk analysis to preemptively address threats. Ensure compliance with relevant industry standards and regulations (e.g., GDPR, CCPA, ISO 27001). Establish and enforce IT policies, procedures, and standards across the organization. Develop and manage incident response plans, handling cybersecurity incidents and breaches effectively. Oversee the operation of security tools, systems, and protocols to safeguard data and IT resources. Manage IT infrastructure, including networks, servers, and cloud platforms. Ensure the consistent performance, reliability, and security of IT systems and services. Drive the implementation and management of cloud-based solutions for security, scalability, and efficiency. Oversee IT Helpdesk functions to ensure efficient and responsive end-user support. Implement Helpdesk policies, procedures, and tracking systems, while monitoring and enhancing performance metrics. Oversee the setup, maintenance, and improvement of enterprise applications (e.g., ERP, CRM). Ensure smooth integration and functionality of IT systems to support business operations. Manage IT budgets, forecasts, and resource allocation, optimizing cost-efficiency and budget adherence. Key Requirements Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a similar field; Master's degree or equivalent certifications is a plus. At least 10 years of experience in IT management, emphasizing cybersecurity, cloud services, Helpdesk operations, and enterprise systems. Demonstrated success in creating and implementing IT and cybersecurity initiatives. Strong leadership and project management experience in IT. In-depth knowledge of cybersecurity practices, technologies, and standards. Expertise in cloud infrastructure management (e.g., AWS, Azure, Google Cloud). Skilled in network security, risk management, and incident handling. Knowledgeable in regulatory frameworks (e.g., GDPR, ISO 27001). Preferred certifications: CISSP, CISM, CCSP, ISO 27001 Lead Implementer/Auditor.

Jakarta
Permanent
Negotiable

Internal Audit Specialist (Telecommunications)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading company with a core focus on telecommunications. As expansion continues, our client is seeking an Internal Audit professional with at least 9 years' experience for the job of Internal Audit Specialist. The job is based in South Jakarta, Indonesia. Key job responsibilities include: Support the creation of the organization's Risk Management Plan. Plan and execute financial, regulatory, compliance, or operational audits. Regularly assess the effectiveness of existing control systems to reduce risk and foster a strong control culture. Conduct performance and special audits as needed or upon authorized request. Collaborate with all departments to ensure thorough and efficient operational audits. Coordinate audit activities with external auditors. Propose policy and procedure improvements to support the Audit Unit's goals and objectives. Annually monitor and assess performance. Review and report periodically on the organization's fixed assets register. Perform additional duties as assigned. Job Requirements: Minimum of 9 years of post-qualification experience, including at least 3 years in a managerial role Strong understanding of accounting principles, practices, procedures, and generally accepted auditing standards Extensive knowledge of relevant legal and regulatory requirements Highly results-driven, with strong skills in analysis, problem-solving, and decision-making Excellent written and verbal communication skills, along with strong interpersonal abilities Advanced proficiency in MS Office applications, including Word, Excel, and PowerPoint

Jakarta
Permanent
Negotiable

Business Development Manager (Telco)

Executive recruitment company, Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Connectivity and Digital Infrastructure company for the role of Business Development Associate, with at least 5 years experience in the field. Primary responsibilities: Capture information from Sales and Market intelligence to segment ISPs into different segments based on size, strategy, customer focus, service quality etc. Develop new standard commercial models based on Target ISP segments' needs Develop pricing proposals for ISP customers Understand customer needs and adapt the company's standard commercial models to customer need. Develop ISP-view of business case for the partnership to accelerate the Pre-sales process Develop internal financial business cases to justify investments for new Build to Suit contracts or justify changes in commercial model/ pricing for Co-location contracts Interface with internal Finance teams to validate business case outputs and socialise with key investor stakeholders Work with customers commercial and legal teams and internal legal teams to negotiate contract terms. Use In-house digital tools and track key metrics to continuously monitor the health of all ISPs on the company's network and other key ISP competitors. Develop and own the analytical model to determine best area fit for ISPs to launch business with the company. Continuously identify new areas to open up to ISPs based on their success/ track record and penetration levels in other areas, to open up new growth opportunities Personal Attributes: Agile thinker, highly analytical and numbers driven, with a commercial orientation Strong Program Management/ Project management skills High attention to detail. Be highly inquisitive and continually seeking to understand and learn. Proactive and self-motivated, with the ability to work independently Excellent communication and interpersonal skills, with the ability to build rapport during the sales process with customers Qualifications & Experiences: Bachelor's or master's degree in engineering or business 5 years relevant experience in B2B Commercial Management, Business Development - preferably in B2B Telecom or Telecom Infrastructure business. Experience in B2B Technology Product companies also acceptable Alternatively, 5-7 years relevant experience in Management Consulting (Engagement Manager level), with experience of developing client relationships through business development Strong financial modelling skills High quality and persuasive Proposal development and presentation skills Good understanding of FTTH Infrastructure business model (good to have, not a must have) Fluent in both Bahasa and English

Indonesia
Permanent
Negotiable

Customer Success Manager (Telco)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Infrastructure Provider (FTTH/Fiber Optic) company to hire Customer Success Manager role. This role will be located in Jakarta with full WFO policy. Key Responsibilities: Manage customer onboarding, ensuring quick integration for ISPs to begin sales efficiently. Provide strategic advice to ISPs on go-to-market strategies, including pricing, products, branding, and market growth in the B2C sector. Act as a customer advocate by addressing issues, improving satisfaction, and resolving service delivery challenges. Build and maintain strong relationships with ISP partners. Collaborate with sales teams to boost revenue through up-selling, cross-selling, and minimizing churn. Requirements: > 7+ years of experience in FTTH Sales, Operations, or Marketing Strategy. Proven ability to work with ISPs to drive growth in both B2B and B2C spaces. Strong understanding of FTTH networks and proven experience in customer relationship management. Fluent in both Bahasa and English. Excellent communication, problem-solving, and project management skills.

Jakarta
Permanent
Negotiable

Account Manager (Telecommunications)

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a leading provider of telecom, IP Telephony, and customized solutions for businesses and government agencies in the Philippines. Our highly respected client is seeking a Sales Account Manager (IT). The job is based in Ortigas, Pasig City, Philippines and offers a Hybrid work arrangement. Job Summary As for the role, you will be responsible for all sales activities, from lead generation to sales completion and customer satisfaction monitoring. Among their responsibilities is to submit sales projection, implement sales plans which will meet both personal and business goals of expanding customer base in the sales area. Work within the sales and support teams for the achievement of customer satisfaction, revenue generation and long-term goals in line with company mission and values Key Job Responsibilities: Significantly increase sales of the division, introduce new clients, and contribute in the delivery of the division's annual revenue target Present effectively the products of the company to clients, customers, associations, etc. Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners and other potential clients Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory Assist in the implementation of company sales plans, create and conduct effective proposal presentations that identify the prospect's business problems, the effects of the problems and the solution to the prospect's problems with the use of the Telecommunication equipment that the company offers Ensures that clients' concerns are attended to at the shortest or most reasonable time Represent the company to the client in a respectable and positive manner Verify needs of clients for upgrades and new sale opportunities Perform other duties which may be assigned from time to time as Management may in its discretion and exercise of prerogative Key Job Requirements: Graduate of any 4-year course Good English Communication Skill Can do field work Proven experience of at least 2 years in sales of telecommunication products With connections within the top telecommunication provider companies Computer literate, especially in excel From same industry and competitors like ATI, Gur Lavi, Trends, Teledata, etc.