Infrastructure and Telecommunication Executive Search

Executive Search & Headhunting Recruitment Services for the Infrastructure and Telecommunication Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Infrastructure and Telecommunication Industry. The ability of our recruitment consultants to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Infrastructure and Telecommunications Sectors.

Monroe provides a unique recruitment approach that targets mid-level to senior professional for companies in the Infrastructure and Telecommunication industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our team of experts can help you find talents across all major sub-sectors within the Infrastructure and Telecommunication industry including (but not all) Infrastructure and platform, Technology Devices, phone, radio, TV Operators, Over-the-top content (OTT), content, advertising services and Retail and distribution.

Browse our current job roles or contact our consultants to uncover your next role.

Searching for talent in the Infrastructure and Telecommunication Industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Sales Segment (Enterprise)

Monroe Consulting Group is currently assisting a client in looking for a top enterprise sales professional based in Indonesia's office. Our client is a hyper growing telecommunications infrastructure company, under a global private equity fund. Job Responsibilities: Driving the sales and sales development activities in the country for all LTV products and services for all existing and prospective customer accounts Strategize and lead all sales related activities like Account Acquisition, Account management, Relationship management, and revenue and sales quota achievement. Prospect and source new customer accounts in Indonesia. Job Requirements: At least 15 years of total experience Extensive account management and sales experience Strong existing business relationships experience with a rolodex of contacts at senior level. Experience and knowledge of fiber networks, cloud connectivity and content delivery networks.

Indonesia
Permanent
Negotiable

Account Manager SSP (Telecommunication)

Monroe Consulting Group Indonesia, an executive recruitment consultant, is partnering with a leading global provider of advanced telecommunications equipment and technology. We are currently seeking a proactive and dedicated Account Manager to drive the success of our Server Storage Product line in the BFSI sector. The position is based in Jakarta. Key Requirements: Bachelor's degree or above with a minimum of three years of relevant SSP industry experience Mastery of mainstream SSP product solutions and effective market promotion skills In-depth understanding of the Indonesian SSP industry with successful Government and Enterprise project experience Strong communication and logical expression skills with fluent English proficiency (both spoken and written) Self-driven with a passion for continuous learning and self-improvement Strong networking and relationship-building abilities within the Banking and FSI industry Key Responsibilities: Lead SSP product promotion and sales support in Indonesia, aligning with company market development strategies, policies, and plans to achieve sales targets Engage in SSP product technical negotiations and consultations, providing comprehensive pre-sales solution PPTs and BOMs Manage pre-sales bidding tasks, including technical proposals, technical SOC, and BOM tables Conduct market analysis to develop a comprehensive market map of Indonesia, encompassing customer information, market dynamics, and technical requirements Develop and maintain strong technical customer relationships to ensure satisfaction and loyalty Empower sales teams and customers through comprehensive technical and product training

Jakarta
Permanent
Negotiable

CEO (Telco)

Monroe Consulting Group is currently assisting a client in looking for a top professional with a strong managerial experience in Digital Infra, Telecom or ISP industry to lead the Indonesia's operations. Our client is a hyper growing telecommunications infrastructure company, under a global private equity fund. Primary responsibilities Provide clarity of vision, mission and strategy Clearly articulate consistently the above to ensure every employee understands and is motivated Develop and execute through a senior team of leaders, a comprehensive strategic plan, with clear understanding of current, mid-term and future trends, opportunities and data insights Own and drive a healthy business Manage the company's financial health, including budgeting, forecasting, and financial reporting. Foster strong relationships with financial partners and investors. Stay informed of industry regulations and ensure the company's compliance with relevant laws and guidelines. Lead a customer-focused business Make critical and bold decisions to differentiate the company through great customer experience Build a best-in-class solution sales teams who are able to work with key clients to drive value- creation. Build and sustain a network creation value-chain for customers through planning, rollout and operations . Drive collaboration amongst cross-functional teams, and to ensure alignment and success in product delivery and customer satisfaction. People Leader Champion the company's value proposition and talent philosophy. Prioritize the recruitment, development, and management of a high-performing team. Provide guidance, mentorship, and leadership to inspire innovation and creativity. Promote a supportive culture ownership, high performance and respect for one another. Key Skills/ Experience At least 15 years of senior managerial experience, with minimum 5 years CXO level in Digital Infra/Telecom/ISP industry Proven capabilities in managing complex situations with multiple stakeholders & PE/Institutional shareholders involved. Excellent verbal and communication skills, plus strong interpersonal and facilitation skills. Sound commercial business acumen and financial management capabilities. Clear critical thinking, analytical abilities, decision making and problem-solving abilities. Proven abilities in strategically prioritization and delegation, driving rapid decisions. Proven experience in effective stakeholder communications, interpersonal and communication skills. Proven capabilities in managing mergers and acquisitions. Familiarity with risk management and global compliance best practices. Strong understanding of FTTX technologies, broadband solutions and market trends in Indonesia preferred.

Indonesia
Permanent
Negotiable

Technical Support Engineer

Executive search firm Monroe Consulting Group is recruiting on behalf of a Singaporean award-winning internet service provider. Our reputable client is currently searching for a Technical Support Engineer who is amenable to work on site located in Davao City. Key Responsibilities include: * Provide telephone-based support to end users on network, internet and software related issues. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problem. * Interface between internal operation and customer to resolve daily requirement and problem. * Identify, research and resolve technical problems based on pre-established guideline & documents. * Track & monitor issue raised to ensure timely resolution. * Identify pattern of failures and symptoms of underlying issues. * Work with network and system engineers in problem resolution. * Work in a team to achieve the required KPI & SLA. Key Requirements include: * Davao-based * Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or any relevant courses. * Excellent command of English in written and verbal is a MUST. * Strong understanding of networking protocols such as TCP/IP, DHCP, DNS. * Familiarity with network technologies such as Virtual Private Network (VPN), Internal Security and DDoS Protection. * Knowledge in Postfix, VMware and windows Servers would be value added. * Willing to work in shift working hours and on a 24/7 call center environment. * Candidate with CCNA, JNCIA or other relevant network centric certification will be considered first * Self-motivated and team oriented. * Demonstrates ability to learn quickly and adapt to rapid changing environment. * Fresh graduate from networking/computer science background are encouraged to apply.

Davao City
Permanent
Negotiable

Information Technology Service Management (ITSM) Analyst

Executive search firm Monroe Consulting Group is recruiting on behalf of a Singaporean award-winning internet service provider. Our reputable client is currently searching for a ITSM Analyst who is amenable to work onsite located in Davao City. The ITSM Analyst plays a crucial role in enhancing the efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders. They are responsible for offering valuable insights into service performance, maintaining records, tracking key metrics, identifying areas for improvement, and mitigating problems to prevent customer impact. Primary Responsibilities: Assist the Service Management Lead in designing, documenting, maintaining, and enhancing core Service Management policies, processes, and procedures. Ensure that all changes meet specified criteria, including robustness, minimal organizational impact, desired performance delivery, appropriate rollback plans, thorough testing, compliance with security requirements, and implementation of communication plans. Support the Change Advisory Board (CAB) and Release meetings. Prepare service reviews focusing on incidents, change requests, and responsiveness. Generate monthly reports detailing IT Services against service levels. Assist Incident, Problem, Service, and Change management functions by analyzing trends and patterns. Review the Service Level Management process for continuous improvement opportunities. Provide proactive recommendations for process enhancement. Support ITSM process and/or service implementation for designated initiatives by documenting requirements and acceptance criteria from process owners and stakeholders. Requirements: Graduate of any bachelor's degree. Must have ITIL certification. IT Asset Management (ITAM) certification is advantageous. This role requires a strong understanding of ITIL principles and practices, as well as the ability to analyze data, communicate effectively, and collaborate with various stakeholders to drive continuous improvement in service management processes

Davao City
Permanent
Negotiable

Business Development Manager (Telco)

Monroe Consulting Group is currently assisting a client in looking for a top sales professional for Telco and Government sector based in Indonesia's office. Our client is a multinational system integrator company, under a global private equity fund. Job Responsibilities Assess gaps and opportunities based on stakeholder feedback to improve business processes. Build good relationships with industry players. Develop business development plans that follow business development strategies. Develop business reports on new revenue streams, improved products and new businesses. Develop new business proposals based on market demand. Develop new product service offerings to meet market demands. Engage with business partners, suppliers and vendors for new business agreements. Obtain insights from business network on developments in product offerings and production. Review business development with stakeholders. Review regulatory restrictions on new business ventures. Review risk assessment and financial modelling of new business ventures. Review targets and goals across teams. Support stakeholder engagement sessions for new portfolios. Use business network and support knowledge sharing sessions to explore new business opportunities. Work with stakeholders to review gaps and opportunities in businesses. Pursuing leads and moving them through the sales cycle. Developing quotes and proposals for prospective clients. Job Qualifications University or bachelor's degree Minimum 5 years' experience in selling Technology solutions & services to Enterprise Clients (Surveillance, Networking, Telecommunication). Business development/sales management experience Strong relationship with C-level, IT director/managers. Consultative selling and hands-on skills in Technology Solutions: able to prepare custom sales kit, custom proposal, custom commercial quote to Customers. Excellent experience with sales pipeline management. Proven track record of achieving or over-achieving sales targets in Technology Solutions to Enterprise Client. Experience working at a Technology Solution company is preferred. Self-motivated and positive spirit. Excellent presentation, communication, and negotiation skills with a confident and aggressive approach. Fluent in English is required.