Monroe Consulting Group is recruiting on behalf of a globally luxury brand, synonymous with elegance, sophistication, and unparalleled craftsmanship. With an exclusive boutique in Thailand, they are seeking a dynamic and results-driven leader to elevate their presence and drive exceptional sales performance. This role is a unique opportunity to manage a flagship location within one of Bangkok's most prestigious retail destinations.
As the Boutique Manager OR Store Sales Manager, you will be the driving force behind the brand's success in Thailand. You will lead a team of sales professionals, ensuring the delivery of an exceptional client experience and achieving ambitious sales targets. This role demands a strategic thinker with a strong sales acumen and a passion for luxury retail. You will be responsible for both in-store excellence and the brand's digital presence, ensuring a cohesive and impactful brand experience
Job Responsibilities
- Drive and exceed sales targets through effective leadership and coaching of a sales team.
- Oversee all aspects of boutique operations, ensuring a seamless and luxurious customer experience.
- Implement and maintain exceptional visual merchandising standards.
- Manage inventory, ensuring optimal stock levels and efficient stock control.
- Cultivate and maintain strong relationships with high-net-worth clientele.
- Develop and execute strategic sales and marketing initiatives to enhance brand awareness and drive customer engagement.
- Manage the brand's social media presence, creating compelling content and engaging with online audiences.
- Plan and execute in-store and online promotional campaigns.
- Analyze sales data and market trends to identify opportunities for growth.
- Ensure consistent brand messaging and visual identity across all channels.
- Recruit, train, and motivate a high-performing sales team.
- Provide ongoing coaching and development to ensure team members achieve their full potential.
- Foster a positive and collaborative team environment.
- Conduct daily and weekly sales meetings.
- Develop and maintain a robust client book.
- Ensure all clients receive a high level of personalized service.
- Organize private client events.
Job Requirements
- Proven years of experience in sales and management within the luxury retail industry, preferably in fine jewelry, high-end fashion, or luxury goods.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and presentation skills.
- Deep understanding of luxury brand management and customer service.
- Experience managing social media platforms and digital marketing campaigns.
- Fluency in English and Thai.
- Excellent client book.
