Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Top-Notch Private Hospital Provider. Our client is seeking for Business Office Division head position. This job will be based in Surabaya, Indonesia.
Responsibility:
- Ensure professional service delivery within the Business Office division, adhering to quality standards and patient safety.
- Oversee the smooth operation of Business Office services for patients.
- Manage and develop Business Office services.
- Supervise Business Office operations in line with established policies and standards.
- Coordinate the collection of quality data, clinical indicators, data analysis, and reporting to the quality committee.
- Assess the performance of Registration & Admin, ICA, BPJS & Inhealth departments.
- Issue verbal or written warnings and guidance for violations of company regulations.
- Sign letters and documents designated within the authority of the Business Office Division Head.
- Seek guidance from the Hospital Director for operational constraints within the Business Office division.
- Approve work schedules and annual leave within Business Office departments.
- Coordinate the dissemination of Business Office service information to all relevant units.
Requirements:
- Education: Preferably Bachelor's degree in General
- Medicine.Experience: Minimum 3 years in managerial roles in the same field, preferably experienced in ICA.
- Possession of verifier training certificate.
- Strong analytical skills.
- Leadership capabilities.
- Excellent communication skills.
- Understanding of hospital operational processes.
- Experience in insurance/BPJS assurance field.
