Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a technology-led communications marketing agency with a global production expertise that utilizes data and technology in its operations.
Job Summary:
Our respected client is seeking a Head of Production Management (HPM) who will be responsible for setting the highest standards of production management, ensuring client satisfaction, operational excellence, and cost efficiency across company's Worldwide's production services. The HPM will lead a team of production professionals, establish best practices, and ensure seamless collaboration across teams and clients. The job is based in Makati City, Philippines.
Job Responsibilities:
1. Team Management
- Develop and manage a strong team of Team Leaders and Production Managers.
- Oversee the full employee life cycle, including hiring, development, and retention.
- Forecast and analyze resource needs for effective planning.
- Provide leadership and support to Team Leaders, focusing on workload management and people-related challenges.
2. Production Management
- Act as the primary escalation point for strategic sourcing and production-related issues.
- Proactively identify risks and develop mitigation strategies.
- Establish procedures and guidelines to ensure operational excellence, quality, and client satisfaction.
- Ensure that production teams meet the highest quality standards and best practices.
3. Communication and Stakeholder Management
- Ensure client and stakeholder satisfaction through effective communication and change management.
- Adjust strategies and plans based on feedback from stakeholders.
- Deploy clear communication plans at different organizational levels.
4. Strategic Program Development
- Collaborate with Operations and Client Services Leaders to optimize operational efficiency and financial performance.
- Implement sourcing strategies across clients and markets, including harmonization, rate cards, and standardization efforts.
Job Qualifications:
Skills, Knowledge, and Experience
- 8-10 years of experience in sourcing and Print/POSM/Premium production management.
- At least 5 years of leadership experience, managing teams in a similar capacity.
- Fluency in English and local language (other languages are desirable but not required).
- Strong commercial awareness with a deep understanding of production and sourcing processes.
- Proven track record in change management and decision-making in complex business environments.
- Ability to influence senior stakeholders and effectively communicate with cross-functional teams.
Soft Skills and Behavioral Characteristics:
- High energy and self-motivated, with the ability to inspire and lead teams.
- Curious and eager to understand internal operations and client challenges.
- Collaborative, able to bring together diverse teams to achieve common goals.
- Problem-solver with the ability to turn challenges into value-creating opportunities.
- Excellent verbal and written communication skills
