Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a leading provider of pharmaceutical services globally. Our distinguished client is looking for an ambitious and experienced professional to join the team as a Logistics Manager to support and oversee all regional logistics including all freight movements within the JAPAC region, importing to the region, or exporting from the region. This person will report to the Operations Director and will be based in Selangor, Malaysia.
You will manage 3rd Party Logistics (3PL) providers across the JAPAC region, support regional HSE efforts, develop and execute a high-performance strategy aimed at delivering exceptional service, performance and growth.
Job Responsibilities:
Operational Planning and Management:
- Develop and implement effective logistics strategies to support the company's international growth within budget and scope.
- Create innovative client/patient-focused solutions and drive collaborative cross-functional performance to meet strategic and operational goals.
- Lead and develop operational service delivery areas to improve the organization's regional efficiency and profitability.
- Manage and lead logistics, implementing performance measures and standards to ensure excellent internal and external customer service.
- Maintain strong risk and control environments, ensure legal and regulatory compliance, and lead periodic internal and external audit reviews, ensuring timely implementation of recommended improvements.
Key Performance Indicators:
- Successful delivery of operational strategies, plans, and budgets for all existing and future service offerings through strategic and innovative solutions, ensuring:
- Achievement of Divisional KPIs.
- Year-over-year cost improvements as a percentage of sales.
- Delivery against individual performance metrics.
- Analysis of client/customer satisfaction to identify and implement steps to drive advocacy.
- Deliver objectives within agreed operational budgets (measured monthly/quarterly/annually).
- Provide leadership, management, and strategic direction for the region's logistics by:
- Partnering with high-performing logistics providers.
- Implementing changes promptly and in an organized manner.
- Ensuring cross-functional teams have timely resources to execute change.
Requirements:
- A degree with relevant industry experience.
- Strong logistics experience in temperature-controlled environments, quality assurance, and international supply of licensed medicines.
- Direct experience in logistics operations across multiple locations.
- Demonstrable business and commercial awareness combined with a patient focus.
- Experience working independently and as part of a team.
- Experience working across multiple time zones and in global business cultures.
- Local HSE knowledge.
- Must have knowledge of Directives 2001/83/EC and 2001/20/EC and current GDP requirements.
