Responsibilities
- Possess deep knowledge and expertise in backup solutions.
- Configure, monitor, administer, and maintain the backup environment, including backup servers, backup storage, tape drives, cloud storage, network configuration, tapes, and clients.
- Configure backup solutions on requested servers.
- Perform standard and test restores of requested files, folders, databases, and virtual machines.
- Manage backup media (tape) operations, including offsite storage, tape rotation, and handling.
- Conduct disaster recovery tests to ensure backup reliability.
- Administer Windows and Unix operating systems.
- Utilize Bash, Shell, and/or PowerShell scripting for automation and troubleshooting.
- Report department KPIs to top management.
- Represent the Backup & Restore team in cross-departmental projects.
- Create and update documentation, actively contributing to the team's knowledge base.
- Troubleshoot and resolve all backup-related issues.
- Ensure performance aligns with agreed procedures, SLAs, and customer expectations.
- Comply with internal regulations, procedures, legal requirements, and other regulatory standards.
Qualifications
- Bachelor's degree in Information Technology or equivalent experience in Business, Technology, or related fields.
- 5+ years of experience managing technical storage and/or backup systems.
- At least 3 years of relevant work experience, with proven ability to successfully lead and oversee critical IT compliance programs.
- 5+ years of experience leading a technical storage and/or backup team.
- Expertise in Windows Server, Cloud platforms (Google Cloud & Azure), VMWare, and databases.
- Demonstrated ability to collaborate with other teams to ensure effective delivery of Storage and Backup solutions.
- Up-to-date knowledge of industry standards and practices, with a forward-thinking approach to new and innovative technologies.
- Proven track record of consistent growth in technical and leadership skills.
- Strong organizational and prioritization abilities.
