Philippines Headhunters

Source the right executive talent to help your organisation grow and thrive.

Choosing the right leaders is the most important decision in your organization. Assembling high performance executive teams takes research, analysis, planning, and a comprehensive talent network to draw from.

Monroe Consulting Philippines specializes in doing just that - helping organisations identify executive talent, niche, and technical position requirements, and then using our extensive networks and expertise to headhunt candidates that will add the right value over the long term. ​​

We help organizations in the Philippines to rise to the top, and stay there, through our specialist executive headhunting services and helping you to engage the right leaders. We work hard to understand your executive talent and headhunting requirements, and delivering the right talent, on time.

Contact us today for an obligation-free discussion about your executive headhunting needs and talent management solutions. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

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Tina Nugraheni
Managing Director
Monroe Consulting Indonesia

agustina.nugraheni@monroeconsulting.com
+62 21 5098 2629

Starting as a consultant with Monroe in 2012, Tina has served as division head for both Technology and Industrial divisions before taking the role of Deputy Managing Director in 2019 and then promoted to Managing Director in January 2022. An MBA Graduate from NTUST Taiwan, her focus on delivering exceptional service to both clients and candidates has seen Monroe Consulting Indonesia achieve significantly under her leadership. Her life motto is to do it with passion or nothing at all.

Our Headhunting Services

Simply put – we find people with the right skills, experience, and psychological profile to take leadership roles in companies. We do this by working with you to develop a deep understanding of what type of person would be successful in the role and identifying the core competencies and skills that the role requires.

With this knowledge, we tap into our global networks to identify individuals that suit the ideal profile. Our headhunting service and talent management solutions extends over the recruitment lifecycle from requisition management, screening candidates, to onboarding and post-performance management. The goal of our dedicated headhunting consultants is to consistently exceed expectations using our broad global candidate pool and professional networks.

Through our focus on understanding your specific requirements and having researched the ability of suitable candidates, we act as a mediator, confidentially reaching out to talent. Our commitment to confidentiality throughout our headhunting process during times of change at an executive level is an essential factor in ensuring your business and potential candidates remain protected.

The result of this process is the consistent delivery of exceptional executive talent to our clients.

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headhunting services

About Monroe Consulting Philippines Headhunting Services

Monroe Consulting Philippines is a top headhunting firm based in Manila, established in 2007. We are boutique executive search firm and talent management solutions provider that’s large enough to deliver exceptional candidates, and small enough to provide personalised service.

Our team consists of highly skilled and experienced headhunters who have established track records of delivering the right candidates, on time. Monroe Consulting Philippines is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 20 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our headhunting and recruitment resource, expertise, and global reach means we leave nothing to chance when performing headhunting services for your organisation.  

Monroe Consulting Headhunting Awards

Our proven track record and industry recognition ranks us among the top headhunting firms in the Philippines and Asia-Pacific.

  • 2017 Global Recruiter Magazines Best Small Recruitment Business for APAC (Commended)

  • 2016 Global Recruiter Magazines Best Client Service for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Overseas Operation for APAC (Commended)

  • 2015Global Recruiter Magazines Best In-House Training for APAC (Commended)

  • 2015Global Recruiter Magazines Best Client Service for APAC (Commended)

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Executive Headhunting Philippines Testimonials

  • ​It is with great pleasure that I write a testimonial for Monroe Consulting. They have provided assistance and knowledge and make sure our staff are paid efficiently every month. Monroe Consulting have been a great partner in helping us set up our Manila entity and on board our team. We look forward to working with them for a very long future.

    Sharon Wright

  • ​Monroe Philippines is a quality firm, with a decent track record of filling several of our more challenging roles. They have been extremely responsive and resourceful in helping us identify some great candidates. Having a consultant who understands our specific needs adds value to the services that they provide.

    Marian Torrecampo

    PressReader

Executive Jobs in Philippines

Operations Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of an Australian online credit platform that is expanding its operations. They are seeking an Operations Manager - AU Consumer Lender (Remote). This role is responsible for managing a variety of operational aspects, including cloud-based loan management systems, call center teams, and operational reporting. The position offers a work-from-home arrangement. About the Role: The Operations Manager will oversee the day-to-day operations of a Micro and Small Amount Credit Contract (MACC) lender based in Australia, with a specific focus on the online lending sector. The successful candidate will be based in the Philippines and will be responsible for managing a variety of operational aspects, including cloud-based loan management systems, call center teams, and operational reporting. The candidate should have extensive experience working in an online lending environment, particularly with MACC or payday lenders, and will play a critical role in ensuring smooth operations and achieving business goals. Key Job Responsibilities: Operational Management: Oversee daily operational functions, ensuring effective workflow and processes in loan applications, approvals, and customer management. Ensure that the Loan Management System (LMS) is efficiently used to process loan applications, disbursements, and repayments. Collaborate closely with the finance and compliance teams to ensure all operations adhere to local and international lending regulations, especially MACC regulations in Australia. Implement operational strategies to meet or exceed company KPIs, focusing on loan volume, repayment rates, and customer satisfaction. Call Centre Management: Manage and coordinate call center staff, ensuring high levels of customer service in handling inbound and outbound calls. Monitor call center performance through key metrics, such as call handling time, customer satisfaction scores, and sales/conversion rates. Develop training programs and materials for call center agents to improve communication, efficiency, and regulatory compliance. Cloud-Based Systems: Oversee and maintain the Loan Management System (LMS) and other cloud-based platforms, ensuring optimal functionality and seamless integration with other business systems. Liaise with technology vendors and IT teams to troubleshoot issues and ensure system enhancements. Ensure that all data management processes are secure and compliant with relevant data protection laws and regulations. Reporting & Analysis: Provide regular reports to the owners and directors on key operational metrics, including loan processing times, approval rates, call center performance, and customer feedback. Analyze data from various systems to provide actionable insights and recommendations for operational improvements. Prepare monthly, quarterly, and annual performance reports in collaboration with finance and other key departments. Leadership & Team Management: Lead and mentor a team of call center agents, loan processors, and support staff to ensure high morale, productivity, and adherence to company policies. Foster a positive working environment, encouraging teamwork and continuous improvement. Handle recruitment, training, and performance evaluations for the operations team. Customer Service & Satisfaction: Ensure that the customer journey from loan application to repayment is seamless, transparent, and customer-centric. Implement feedback mechanisms to capture customer concerns and use the data to enhance service delivery. Work with the marketing and customer service teams to ensure consistency in communication and branding across all touchpoints. Key Job Qualifications: Experience Minimum 5 years of experience in operational management roles within the online lending sector, particularly in a MACC or payday lending environment. Experience working with cloud-based loan management systems and customer relationship management (CRM) software. Demonstrated experience managing call center operations, including staff training, performance management, and call quality monitoring. Proven track record of successfully managing cross-functional teams, reporting to stakeholders, and ensuring regulatory compliance. Technical Skills: Proficient in cloud-based Loan Management Systems (LMS) and associated fintech tools. Familiarity with CRM platforms, project management software, and call center management tools. Advanced knowledge of data analytics and reporting tools (e.g., Excel, Google Sheets, Power BI). Communication: Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels. Experience in developing and delivering reports, proposals, and presentations to senior management. Leadership & Problem Solving: Strong leadership skills with the ability to manage, motivate, and develop remote teams. Proactive problem-solving mindset with a focus on continuous improvement and operational efficiency.

  • Philippines
  • Permanent
  • Negotiable

Senior Analyst – Underwriting and Portfolio Performance

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of an Australian online credit platform that is expanding its operations. They are seeking a Senior Analyst - Underwriting and Portfolio Performance (Remote). This role is responsible for underwriting credit applications, analyzing portfolio performance, identifying risks, and recommending strategic actions to optimize loan performance. The position offers a work-from-home arrangement. About the Role: As a Senior Analyst in Underwriting and Portfolio Performance, you will play a key role in driving the financial success of our lending portfolio. You will be responsible for underwriting credit applications, analyzing portfolio performance, identifying risks, and recommending strategic actions to optimize our loan performance. This role will focus heavily on data-driven insights to improve our risk management strategies, with particular emphasis on consumer loan products in the Australian market. Key Job Responsibilities: Underwriting and Credit Risk Assessment: Conduct thorough credit risk assessments for consumer loan applications across SACC, MACC, and LACC products. Analyze borrower profiles, including income, credit history, and other financial indicators to determine creditworthiness. Ensure compliance with Australian regulatory standards and lending guidelines. Use financial models and risk scoring systems to make data-driven decisions in the underwriting process. Portfolio Performance Analysis: Track, monitor, and report on the performance of the loan portfolio, identifying trends, patterns, and potential risks. Analyze key performance indicators (KPIs) such as default rates, delinquency trends, prepayment behavior, and profitability. Conduct stress testing and scenario analysis to assess the potential impact of external economic factors on portfolio performance. Collaborate with the data analytics and finance teams to ensure accuracy and timeliness of reporting. Risk Management and Strategy Development: Identify emerging risks in the lending portfolio and recommend actions to mitigate potential losses. Develop strategies to improve loan approval processes while balancing risk and reward. Provide insights into borrower behavior and recommend enhancements to credit policy based on empirical data. Work closely with the risk and compliance teams to ensure that underwriting practices align with company policies and regulatory standards. Process Improvement and Automation: Leverage technology and data analytics to streamline underwriting and reporting processes. Collaborate with IT and data science teams to improve the efficiency of underwriting systems and portfolio monitoring tools. Identify opportunities for automation in credit decision-making and reporting functions to reduce manual intervention and improve turnaround times. Stakeholder Management: Act as a subject matter expert on SACC, MACC, and LACC lending products, providing insights and advice to senior management. Liaise with internal teams, including finance, compliance, and data analytics, to ensure a holistic approach to risk management and portfolio performance. Prepare and present reports and recommendations to senior leadership on portfolio health and risk management strategies. Key Job Qualifications: Experience Minimum of 5+ years of experience in credit underwriting, risk analysis, and portfolio management, preferably in consumer lending. Strong understanding of SACC, MACC, and LACC lending products in the Australian financial landscape. Proven experience in analyzing loan portfolios, managing credit risk, and developing risk mitigation strategies. Technical Skills: Proficient in data analysis tools such as SQL, Excel, or other analytics platforms. Experience with financial modeling, risk scoring systems, and underwriting software. Familiarity with Australian credit and consumer lending regulations. Analytical Mindset: Strong quantitative and analytical skills, with the ability to interpret complex data sets and translate insights into actionable recommendations. Experience in conducting stress testing and scenario analysis. Communication Skills: Excellent written and verbal communication skills with the ability to present complex information clearly to senior management. Ability to collaborate effectively across teams in a remote environment. Attention to Detail: High degree of accuracy and attention to detail in underwriting and performance analysis. Adaptability: Ability to work in a fast-paced, dynamic environment while managing multiple priorities and deadlines.

  • Philippines
  • Permanent
  • Negotiable

Account Manager (Telecommunications)

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a leading provider of telecom, IP Telephony, and customized solutions for businesses and government agencies in the Philippines. Our highly respected client is seeking a Sales Account Manager (IT). The job is based in Ortigas, Pasig City, Philippines and offers a Hybrid work arrangement. Job Summary As for the role, you will be responsible for all sales activities, from lead generation to sales completion and customer satisfaction monitoring. Among their responsibilities is to submit sales projection, implement sales plans which will meet both personal and business goals of expanding customer base in the sales area. Work within the sales and support teams for the achievement of customer satisfaction, revenue generation and long-term goals in line with company mission and values Key Job Responsibilities: Significantly increase sales of the division, introduce new clients, and contribute in the delivery of the division's annual revenue target Present effectively the products of the company to clients, customers, associations, etc. Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners and other potential clients Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory Assist in the implementation of company sales plans, create and conduct effective proposal presentations that identify the prospect's business problems, the effects of the problems and the solution to the prospect's problems with the use of the Telecommunication equipment that the company offers Ensures that clients' concerns are attended to at the shortest or most reasonable time Represent the company to the client in a respectable and positive manner Verify needs of clients for upgrades and new sale opportunities Perform other duties which may be assigned from time to time as Management may in its discretion and exercise of prerogative Key Job Requirements: Graduate of any 4-year course Good English Communication Skill Can do field work Proven experience of at least 2 years in sales of telecommunication products With connections within the top telecommunication provider companies Computer literate, especially in excel From same industry and competitors like ATI, Gur Lavi, Trends, Teledata, etc.

  • Philippines
  • Permanent
  • Negotiable

Quality Training Officer (Shared Services)

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a growing shared service company that provides solutions for all businesses. Our respected client is looking for a Quality and Training Officer who will oversee the development and implementation of quality assurance frameworks, change management strategies, continuous improvement initiatives, and training programs to ensure operational excellence and seamless transitions. This role is on a hybrid work arrangement and will be reporting to the HR Manager of Global Business Service. Tasks and Responsibilities: Quality Assurance and Continuous Improvement: Establish and implement quality assurance frameworks to uphold operational standards and drive continuous improvement within the HR SSC. Champion the adoption of lean principles and Six Sigma methodologies to streamline processes and enhance efficiency. Identify areas for improvement through comprehensive data analysis and lead initiatives to optimize HR processes. Change Management and Training: Develop and implement change management frameworks tailored to the HR SSC's needs, ensuring effective organizational transitions. Create comprehensive training curricula aligned with change management strategies to support employee development and transition readiness. Assess the effectiveness of training programs and adjust strategies as necessary to meet evolving needs. Facilitate process and process improvements training, whenever appropriate Process Automation Integration: Collaborate with stakeholders to identify opportunities for process automation and enhancement within the HR SSC. Contribute to the development and implementation of an automation roadmap, overseeing the integration of automation solutions to optimize processes. Lead piloting and testing of automation solutions, making data-driven decisions to improve performance and efficiency. Communication and Stakeholder Engagement: Communicate change initiatives, quality standards, and training programs to all relevantstakeholders, ensuring engagement and alignment. Foster strong relationships with country stakeholders, HR teams, and cross-functional partners to facilitate collaborative change and improvement initiatives. Job Requirements: At least 3 years of experience in quality assurance in the shared service industry. Bachelor's degree in Psychology, Human Resources or any related field. In-depth experience in Change and/or Project management Preferably with Six Sigma Yellow/Green belt certification. Proficiency in lean methodologies and experience in implementing automation solutions such as RPA and chatbots. Strong understanding of HR processes and systems, with a focus on driving operational excellence. Excellent project management skills with a proven track record of implementing effective change strategies and process improvements. Outstanding communication and presentation abilities, with the capacity to build strong relationships across different functions and levels. Analytical mindset with strong problem-solving capabilities and a focus on data-driven decision-making. Ability to thrive in a fast-paced and dynamic work environment, demonstrating adaptability and innovation in driving continuous improvement. An individual contributor with strong interpersonal, collaboration, and influencing skills.

  • Philippines
  • Permanent
  • Negotiable

Country Sales Manager

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading bearing manufacturing company. Our respected client seeks an executive with at least 10 years of experience as a Sales Manager, specializing in selling bearings, acquiring new clients through business development activities, and demonstrating strong negotiation skills. The role involves accreditation, validation, and key account management for the position of Sales Manager. Job Summary: The Country Sales Manager at C&U Philippines will lead and manage the company's sales team to achieve and exceed sales targets. This role involves developing and implementing effective sales strategies, building and maintaining strong customer relationships, and identifying new business opportunities. The Country Sales Manager will oversee market analysis, monitor competitor activities, and ensure the company's products are positioned effectively in the market. Key Responsibilities: Build and maintain strong relationships with customers, especially strategic key accounts. Directly engage in developing and executing sales, product marketing, and aftersales programs and activities to achieve defined targets and support company business strategies. Explore business opportunities for specified categories (bearings, plastic parts, rubber seals, forging, and/or machining parts) and develop premium dealers in the country. Regularly report to HQ about business status and news. Develop a customer strategy for business development in the automotive and industrial segments. Set up and manage a Business Plan including P&L Responsibility of the Country Unit. Ensure transparency regarding customer target prices and competitor prices. Be responsible for creating quotations with support from the team and follow up. Coordinate exhibitions, presentations, top management events, and meetings. Observe technical trends, requirements, and competitor activities. Identify and record new start-up customer requirements. Prepare for budget planning with regard to the team in the region. Execute and coordinate cost reduction measures for products with the team. Conduct performance reviews of subordinates. Work with the team to resolve delivery issues, warranty claims, and review commercial impact if necessary. Set up and motivate the team to achieve business plan targets. Identify team members' weaknesses and develop improvement plans with support from other functions. Other tasks assigned by the management team. Key job requirements: At least 10 years of experience in sales of bearings and currently still in service. Experience with premium brands is preferred. Strong communication, presentation, and team cooperation skills. Good command of product, market, financial analysis, technical knowledge, and strategic leadership. An engineering background is a plus. Assertiveness and negotiation skills, with the ability to balance stakeholder interests and direct them effectively. Goal orientation with a focus on achieving company objectives. Entrepreneurial thinking with a big-picture perspective, particularly within the automotive division. Excellent social and intercultural skills for building and maintaining relationships and networks. A strong sense of quality and knowledge of ISO/TS16949 standards. Proven record of sales achievements, managerial skills, and team building. Fast learner, high achiever, self-starter, reliable, creative problem solver, independently motivated, strong negotiator, capable of performing under high-pressure conditions, and able to represent the company professionally and competently. Proficient in MS Office, CRM, ERP, and OA systems. Fluent in English; proficiency in Mandarin is a plus. All applications will be treated in the strictest of confidence. If you are a suitable match for this position, please send your application

  • Philippines
  • Permanent
  • PHP80000 - PHP150000 per month

Motorpool Manager (Construction)

Executive search firm Monroe Consulting Group is recruiting on behalf of the business entity of a global leader in construction industry. Our reputable client is currently searching for Motorpool Manager who is amenable to work in a day shift, onsite work arrangement. About the role: Manages the over-all performance and activities of the department, ensuring that all of SPLC's vehicles, road equipment and generator sets are good working condition at all times through a program of scheduled inspections, repairs and other preventive maintenance activities. Key responsibilities include: Corrective and preventive maintenance for vehicles and equipment Manages the over-all operation and performance of the department. Maintains a list of vehicles and equipment maintained. Ensures that the annual preventive maintenance plan is prepared and implemented accordingly. Ensures that work orders / job orders are adequately prepared and filled-up. Reviews and approves these job orders for adequacy and use in analyzing vehicle perfomance. Monitors the quality of performed maintenance work Ensures that every assigned job is executed on time and within budget. Analyzes reports and their impact on the succeeding planning and budgeting. Ensures that the necessary permits and licenses for vehicles and equipment are secured and timely renewed. Responsible for the review and approval of xcorrective and preventive maintenance reports. Prepares the annual budget for the department. Vehicle and equipment utilization and disposal Manages the schedules of vehicles and drivers. Ensures that these schedules are followed or updated regularly. Coordinates with the Plantation and Civil Works on the productive use of the vehicles and equipment. Responsible in the assessment of units serviceability and recommends disposal methods. Maintains a list of non-operational and junked vehicles and equipment and their locations. Submits a copy of this list to Accounting and Purchasing for documentation Ensures that reports on the utilization and disposal of vehicles and equipment are generated Spare parts management Monitors the warehouse stocking system Ensures availability of vehicle or equipment parts book. Ensures that adequate parts inventory is maintained Initiates the generation of materials request to ensure that parts are available whenever needed. Coordinates with the Purchasing Department on the status of requested mterials. Documentation, reporting and recordkeeping Responsible for the establishment of Motorpool policies and procedures and ensures these are properly implemented. Ensures that the required reports are prepared, submitted and reviewed by the assigned staff. Ensures that records are kept according to established procedures. Performance Management Communicates policies, procedures and any updates to the Motorpool crew Communicates with the crew set targets and goals Evaluates the performance of his supervisors and direct reports. Ensures the conduct of the Performance Evaluation for all employees. Develops the technical and leadership skills of supervisors and provides coaching and mentoring sessions. Identify needed training plans for employees Ensures that all Motorpool positions have established job descriptions and filled-up with qualified personnel. Acts on issues raised through audits and routine reviews. Workplace Management Ensures that jobs are performed according to safety protocols Checks that the work area or shop premises are safe and not in violation of any regulations. Ensures that proper housekeeping practices are observed. Porposes/recommends changes qon work methods, area lay-out and purchase of new tools to improve the performance of the department. Key requirements include: Graduate of Mechanical Engineering, Automotive Mechanic or relevant courses, preferably licensed With at least 2 years relevant work experience, 1 year of which handling supervisory or management position. Knows how to troubleshoot equipment and vehicles Good moral character

  • Philippines
  • Permanent
  • Negotiable

Sales Executive

Executive recruitment Monroe Consulting Group is recruiting on behalf of global company that provides innovative products, raw materials, and expertise to the bakery, patisserie, and chocolate sectors. Our client is currently seeking a Sales Executive for Central Luzon. The successful candidate for this key function will be responsible in achieving our company's sales targets while providing exceptional service to our valued customers. This role will handle CAMANAVA & Metro Manila. Key Accountabilities Builds business by identifying prospects, opening of new accounts. Identifies business opportunities by identifying prospects and evaluating their business profile in the industry. Has a strong business development skill - sells product thru concept, technologies and solutions Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Tech savvy - Navigates online platforms and prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed. Requirements: Candidate must possess at least Bachelor's/ College Degree in Food Technology/ Nutrition/ Dietetics, Business Studies/ Administration/ Management, Advertising/ Media, Mass Communications or equivalent. Preferably with 2 years sales experience. An advantage if it is in the food industry. Experience in growing a business Has the ability to maintain professional relationship with existing clients and be a business development person to them With soft skills training such as presentation skills, negotiation skills, closing the deal, etc. Experience in sales responsibility, including budgets, expenses or pricing Can work independently or in a team to achieve monthly sales target Business fluent in English and local language (written, verbal)

  • Philippines
  • Permanent
  • Negotiable

Product Manager for Renal

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of one of the leading multinational pharmaceutical companies for a Product Manager. The role is responsible for the achievement of sales targets through the development of marketing strategies and annual marketing plans to be implemented by Field Force, ensures appropriate level of stock inventory and accountable for the responsible use of approved budget to support marketing and selling activities.The role is an individual contributor and will report to the Marketing Manager. Work setup is 3x a week onsite and 2x a week work from home. Key responsibilities include: Development of Strategic Marketing Plan to assigned Portfolio Develops a comprehensive Plan of action (POA) based on the approved Marketing Plan to be cascaded to Field force Ensures analysis of Market share, Sales Development, Competitors activities and Program executions in a timely manner Provides business forecast accuracy based on KPI standards which includes the following: Accomplish business sales forecast Monthly inventory management based on forecast Advisory Board and KOL Development and Management. Activities of which includes the following: Maintain links with Advisory Board and Key Opinion Leaders within the product's therapeutic areas, in order to gain endorsement Careful selection of Advisory Board and KOL members to gain the most endorsement both in practice and influence Representation of members in hospitals critical to the business A&P Management which is maintaining full accountability for efficient and effective management of budgets Customer Management Internal Oversee sales force target setting and program execution Develop and maintain coordination with Field Force and support group External Maintain mutual and beneficial relationships with key customers Gather positive external customer feedback on the following: Customer needs, company image, Product and services, Proactive rapport building Execute a launch process of a new SKU/product Monthly report - Management board Performs other duties that may be assigned from time to time. Key qualifications include: College graduate of any four (4) year course, MBA an advantage With at least two years experience in pharmaceutical product management experience, with launch of new products being an advantage Strong business acumen Adept in MS Office With excellent communication and interpersonal skills

  • Philippines
  • Permanent
  • Negotiable

Head of Retail Operations (Retail)

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of retail company for perfume, cosmetics and beauty products for a Head of Retail Operations. This role will oversee the strategic planning, coordination, and execution of retail activities within the company's enity. The position is responsible for overseeing store operations, optimizing sales performance, ensuring inventory control, and implementing effective merchandising strategies. This role often involves analyzing market trends, developing operational policies, and collaborating with cross-functional teams to enhance the overall retail experience. Additionally, the Head of Retail Operations may be responsible for budgeting, staff management, and fostering a customer-centric environment. Work setup is Mondays to Fridays in Makati City. Key job responsibilities include: Strategic Leadership: Develop and execute retail strategies aligned with overall business objectives, including scouting the potential business/branch to open, location strategy, balancing and weighing the researched options. Provide visionary leadership to the retail operations team, driving performance and fostering a culture of excellence. Store Operations Management: Oversee day-to-day retail operations, ensuring efficiency and adherence to established procedures. Optimize store layouts, product placements, and other merchandising strategies to enhance customer experience and maximize sales. Sales and Performance Optimization: Analyze sales data and market trends to identify opportunities for revenue growth Implement effective sales techniques, promotions, and incentives to drive store performance. Inventory Control: Develop and implement inventory management policies to minimize stock outs and overstock situations. Collaborate with procurement and logistics teams to ensure timely and cost-effective replenishment. Customer Experience: Champion a customer-centric approach, ensuring a positive and memorable shopping experience. Address customer feedback and implement improvements to enhance overall satisfaction. Team Leadership and Development: Recruit, train, and manage retail staff, fostering a high-performance culture. Conduct regular performance evaluations and provide coaching and development opportunities. Financial Management: Develop and manage budgets for retail operations, ensuring cost-effectiveness and profitability. Monitor key financial metrics including P&L, Financial statements, Contract terms and implement corrective actions when necessary. Collaboration: Work closely with cross-functional teams, including marketing, finance, and supply chain, to align retail strategies with broader organizational goals. Should also has strong connects with and be able to collaborate with Philippines Mall Leasing Key job qualifications include: Bachelor's degree in business administration, Retail Management, or a related field. Proven experience in retail operations management, preferably in a leadership role. Strong analytical and strategic thinking skills. Excellent communication, negotiation and interpersonal abilities. Familiarity with retail technologies and trends. Open to work onsite from Mondays to Fridays in Makati City.

  • Philippines
  • Permanent
  • Negotiable

Contact Us

Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Philippines today. Let us be your trusted partner in building a team that will drive your success.

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​Executive Headhunting Outlook in the Philippines

We want the Philippines to be a great place to set-up and run a company, supported by the very talent that the business world has to offer.

The Philippines has developed a rich start-up culture, with the Department of Trade and Industry reporting over 200 active start-ups in the country in 2021. This growth will be supported and sustained by the brightest executive minds in the technology space that can navigate the challenges of competing in the global marketplace.

Further in the digital space, a 2022 report found critical skills shortages in cyber security, with other digital skills and associated leadership capability not far behind. Information technology will continue to a global skill shortage area, but with a specific concern the Philippines for attracting this executive leadership talent to our shores.

In Engineering, Architecture, and Construction, the Philippine Department of Labor and Employment also reports skills shortage of over one million workers. Companies in these sectors will be seeking to build long-term resourcing plans, with a critical factor being having the right executive talent to strategize and lead their companies through these resourcing bottlenecks and developing new opportunities.

What all these talent shortages have in common, is that building strong executive teams to navigate through these challenges and develop resilient organizations will be a key factor for companies in the Philippines to grow and compete, both domestically and internationally.

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Recruitment Market Reports

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