Business Development Manager (Johor Bahru)

  • Sector: Monroe Supply Chain
  • Contact: Priscylla Ch'ng
  • Start Date: ASAP
  • Client: Monroe Consulting Group
  • Location: Johor Bahru
  • Salary: Negotiable
  • Expiry Date: 17 December 2024
  • Job Ref: BBBH470477_1726647821
  • Contact Email: priscylla.chng@monroeconsulting.com.my

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international leading freight forwarding company to hire a Business Development Manager. This role is responsible for increasing revenue/gross profit and market share while developing ongoing relationship with new and existing customers. This opportunity is based in Johor Bahru, Malaysia.

Job Responsibilities:

  • Utilize market data and develop sales strategies to increase SILVER/GOLD/PLATINUM/DIAMOND customer base.
  • Maintain a thorough knowledge of products and services offered by the company
  • Travel throughout assigned territory to meet with regular and prospective customers
  • Able to develop and maintain strong business relationships
  • Provide pricing, credit terms and prepare sales contracts for orders obtained
  • Identify opportunities to streamline customer supply chain activities and procedure, incl. identifying cost saving opportunities for the customer whilst maximizing account profitability
  • Undertake formal and informal business reviews with the customer and appropriate Head of Department.
  • Actively engage with Air & Ocean freight management and operational teams, in order to understand general and client specific issues
  • Create Standard Operating Procedures (SOP) for new business generated, and manage the implementation of new business into the operational department
  • Provide activity reports and sales plans through company's CRM platform
  • Utilizing company's CRM platform to enhance sales activity like sending sales lead and quotations.
  • Actively participate in aggressive sales and skills training
  • Adhere to all requirements outlined in the Sales Policy and KPI set
  • To promote company's brand name in the market
  • To align with company's Credit Management Policy and ensure AR collection are met
  • Other duties as may be assigned
  • Achieve the agreed monthly/quarterly/annual growth targets (for key account list)


Job Requirements:

  • Diploma / Degree in Sales, Marketing, Business Administration / Logistics or equivalent.
  • 4-6 years of applicable business development / sales experience providing solutions in Ocean & Air Freight Forwarding
  • Ability to understand clients' Freight Forwarding challenges and structure effective solutions
  • Valid Driving License
  • Computer literate (Word, Excel, PowerPoint, CRM)
  • Professional image, polished presentation
  • Strong relationship building and negotiating skills
  • High energy and results-oriented
  • Self-motivated, able to work in a team and independently
  • Possesses excellent communication and interpersonal skills
  • Excellent client / management presentation skills
  • Ability to work under pressure
  • Ability to influence and build relationships at all levels