Monroe Consulting Group Philippines, an executive recruitment company, is currently recruiting on behalf of a leading digital payments enabler and provider. This opportunity is based in Makati City, Metro Manila, Philippines, offering a hybrid work arrangement.
Job Summary
We are looking for a highly motivated and experienced Account Manager with a background in Digital banking solutions. The successful candidate will be responsible for managing client relationships, understanding their needs, and providing tailored solutions involving digital banking. This role requires strong communication skills, technical knowledge, and a client-focused approach.
Key Job Responsibilities:
- Develop and execute digital sales strategies to achieve revenue goals
- Develop and maintain strong relationships with clients. Account Manager Should be part of the customer journey from closing the deal to maintaining the quality of relationships and customer satisfaction
- Understand client needs and provide solutions to enhance their digital solutions
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly
- Sales and Business Development
- Identify opportunities to upsell and cross-sell digital solutions to existing clients
- Collaborate with the sales team (sales specialist) to develop proposals and presentations tailored to client needs
- Assist in the acquisition of new clients by showcasing the benefits of digital solutions
- Technical Expertise
- Demonstrate in-depth knowledge in digital banking solution
- Stay updated on industry trends, new products, and advancements in digital solutions
- Understanding of working with software solutions and different technology teams
- Capable of forming and understanding digital solutions
Key Job Qualifications:
- Bachelor's degree in Business Management, Finance, Engineering, or a related field
- Proven experience in digital solutions or related, preferably within the financial services or technology sectors
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation skills
- Ability to manage multiple clients and projects simultaneously
- Strong technical background in digital banking solutions
