Field Service Engineer - Machining Manufacturer (based in South Tangerang)
Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational company with a core focus on machining manufacturing. As expansion continues, our client is seeking a professional with at least five years' experience as a field service in a multinational company for the job of Field Service Engineer. The job is based in South Tangerang, Indonesia.
Key job responsibilities include:
- Direct report to the Director
- Mechanical installation: Travel to Customer locations to perform complete installation of machines including maintenance and operating training.
- Customers Training: Provide maintenance & operating training to customer representatives, to the extent needed to allow customers to maintain and utilize the machinery according to manufacturer guidelines and specifications
- Troubleshooting: Analyse and diagnose all machinery malfunctioning cases, whether electronic, electrical, pneumatic, mechanical, system or other
- Service intervention to the customer place: Determine the best course of action to resolve the problem(s) and directly take all necessary actions to implement or make all arrangements to ensure that the company's organization can effectively provide a solution to the problems the customer is encountering with the machinery purchased.
Job Requirements:
- Bachelor's degree in engineering, or related field or equivalent advanced degree is preferred)
- Technical background, experience from our industry or heavy machinery sector in glass working, able to do troubleshooting on machine or equivalent
- At least five years of working experience in the related field is required for this position
- Required language(s): Fluent in written and spoken English
- Required Skill(s): team player, problem-solving, proactivity.
- Excellent project management skills with a proven track record of driving projects from inception to completion.
- Proven ability to identify issues, develop solutions, and implement corrective actions to address project challenges.
- Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making and improve project performance.
