Executive search firm Monroe Consulting Group is recruiting on behalf a premier luxury resort and casino . Our client is looking for a Host - Premium Marketing Business Development (Foreign Speaker) who will be responsible for building and maintaining relationships with premium casino guests, ensuring exceptional service during their visits. The work setup is Onsite, Shifting schedule (Morning/ Mind Shift/ Graveyard) and office is based in Parañaque, Manila, Philippines.
Job Responsibilities:
- Provide personalized service to guests, maintaining relationships for future visits.
- Support marketing promotions, events, and programs targeting premium players.
- Meet sales and client quotas set by the company.
- Conduct competitor analysis on casino events and player benefits.
- Acquire new players, ensuring top-tier service during their stay.
- Maintain professional relationships with patrons, handling requests and coordinating internal teams for seamless service.
- Recruit high-value patrons (HVPs) through membership sign-ups and referrals.
- Conduct telemarketing and invite patrons to special events and promotions.
- Handle guest complaints and escalate concerns as needed.
Key job qualifications include:
- Bachelor's Degree with at least 1 year of sales/business development experience.
- Strong leadership, interpersonal, and negotiation skills.
- Proficient in Microsoft Office.
- Fluent in English; knowledge of Mandarin, Japanese, Chinese, or Korean is a plus.
- Able to travel domestically and internationally.
