Operations Manager (Panay)

Monroe Consulting Group Philippines is recruiting for a leading fashion and retail company seeking a Retail Operations Manager to oversee the success of all retail stores, including department and consignment stores, by managing operations, driving sales, and minimizing costs.

Key Responsibilities:

  • Store Operations: Handle staffing (interviewing, recruiting, coaching, and disciplining), ensure quality, customer service, and safety standards, provide product and stock management training, address customer complaints, and enforce policies and procedures.
  • Sales Management: Analyze sales performance, operational efficiency, market trends, and competitor activities to optimize profitability and future sales volumes.
  • Product Management: Collaborate with Merchandising on stock supply and visual merchandising, ensuring efficient stock management and potential maximization.

Qualifications:

  • Bachelor's degree in Business, Management, Marketing, or related field.
  • Minimum 5 years of experience in retail store operations.
  • Strong sales, negotiation, team leadership, and communication skills.