Executive recruitment company Monroe Consulting Group Malaysia's Process Analytics Division is recruiting on behalf a MNC leader in the precision instruments industry. Our client is seeking a sales engineer with strong technical expertise, and customer focus skill involved in managing existing accounts, acquiring new customers, and providing technical support. A deep understanding of the product line is required to effectively address customer needs and provide solutions.
Job Description:
Sales and Marketing
- Managing existing accounts and consistently updating sales pipelines
- Qualifying database and updating CRM
- Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
- Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
- Support Sales Manager in execution of marketing campaigns, leads generation and management.
- Provide and present product & technical information to potential and existing customers
Technical Advisory and Product Advocate
- Responsible for actively driving and managing project pipelines
- Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for company's products
- Communicate regulatory compliance requirements and applications effectively, demonstrating company's market leadership and expertise in the relevant fields
- Interact with customers' engineering teams to illustrate company's valued propositions
- Responsible for representing the products to customers and at field events such as conferences, seminars, etc
- Develop customer's staff by providing technical information and training
- Conduct Negotiation to secure a win-win agreement with customers
Service Standards and Customer Relationship Management
- Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
- Prepare cost estimates by studying blueprints, plans, and related customer documents
- Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
- Maintaining records of customer communication and sales activity in our CRM system
Key job requirements include:
- Firsthand understanding of technical equipment, process control system and marketing process
- Sound understanding of manufacturing workflows and architecture
Competencies:
- Sound Technical and Business Acumen
- Good Interpersonal and Verbal/Written Communication/ Team-Player
- Customer Focus/ Value Selling Approach /Consultative Selling Approach
- Innovation/Continuous Improvement
- Results Focus /Oriented/ Resilience and Tenacity
- Self/Project (Sales & Tender Stage) Management
Mandatory
- Degree/Diploma in any engineering discipline preferably in Chemistry/Chemical Engineering, or relevant field
- Knowledge on Control Instrumentation System (sensors, transmitters)
- Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)
- Minimum 2 years working experience in a Technical sales Environment
- Self-starter with a proactive approach
- Understanding of sales & distribution with intermediate project management skills
- Willing to travel (within Malaysia)
- Strong interpersonal skills and influencing ability
- Valid driving license
