Job Summary
- Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading comprehensive logistics services provider with areas including inland transport, warehousing & distribution, and e-commerce and project logistics.
- Our respected client is partnered with thousands of logistics experts in 300 sites and 36 countries and 5,700+ logistics partners.
- As a Sales Support Specialist, you will streamline administrative tasks for the sales team, enabling them to focus on customer relationships and sales. Your responsibilities will include managing schedules, processing orders, and maintaining accurate records.
- The job is in Taguig, Metro Manila, Philippines, and offers a day shift work arrangement.
Key responsibilities:
- Serve as the primary contact for customer inquiries, providing information about products, pricing, and order status.
- Support the sales team by handling follow-up calls and emails with customers.
- Assist the sales team in preparing presentations, proposals, and sales materials.
- Coordinate schedules, appointments, and meetings for sales representatives.
- Maintain up-to-date records of sales transactions and customer details.
- Assist in the preparation of sales reports, performance metrics, and forecasts for internal use.
- Work closely with internal departments such as finance, AP and other operations to support the sales process.
- Provide feedback from customers to improve products and services.
- Prepare quotations, proposals, and contracts based on sales inquiries.
- Ensure all documentation is filed correctly and follows company policies.
Key requirements:
- Bachelor's degree in business administration, sales, marketing, or a related field.
- Fresh graduates are welcome to apply.
- Previous experience in customer service, sales, or administration is a plus but not mandatory.
- Basic knowledge of sales processes or order management.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong organizational and multitasking skills.
- A positive attitude and willingness to learn.
- Ability to work in a fast-paced environment and meet deadlines.
