Monroe Consulting Group is collaborating with a multinational Cash Automation Solution and POS provider. They are currently looking for Sales Support Engineer to support the sales function in the Indonesia Office.
MAIN RESPONSIBILITIES:
- Provide technical support to the sales team.
- Assist customers/channel partners on technical matters
- Technical support to system integrators, developers and end-users.
- Project management for solutions i.e handling projects and coordination among divisions
- Manage system integration
- Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
- Involve in product launch, including planning, demo and conducting product training
- Provide pilot support and customer training
- Manage demo area and machines to ensure machines are always ready
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
- At least 3-5 years of relevant experience
- Diploma or Degree in computing or related IT certifications
REQUIRED SKILLS AND COMPETENCIES
- Diploma/Degree or a combination of education and experience in engineering and information
- Systems.
- Two years of industry experience, including two or more years in engineering or consulting
- Proven technology skills, outstanding interpersonal abilities, and strong written and verbal
- communication skills
- Attention to detail, plus analytical and problem-solving capabilities
- Positive, service-oriented personality
- Can-do attitude
