Executive Recruitment Company Monroe Consulting Group's Health Division is partnering with a fast-growing MNC aesthetic company. As their business growth and expansion continues, our esteemed client is looking for a Service Engineer to join their team. This position is to be based in Selangor, Malaysia.
Job Responsibilities:
- Provide on-site technical support and maintenance for medical aesthetic equipment, including calibration, laser alignment, troubleshooting, and repair.
- Deliver after-sales service to customers, ensuring their satisfaction and equipment functionality.
- Manage spare part inventory and warranty returns to optimize operations.
- Plan routine service schedules, assist with equipment setup for demos and new installations, and coordinate maintenance contracts.
- Maintain accurate technical documentation, service reports, and communication with manufacturers regarding issues and complaints.
- Respond to equipment breakdowns promptly and efficiently.
- Assist with deliveries, participate in demonstrations and exhibitions, and contribute to team efforts.
Requirements:
- Diploma or Bachelor's degree in Electrical, Electronic, or Mechanical Engineering or equivalent.
- Relevant experience in maintenance, servicing, and troubleshooting of laser systems and medical aesthetic equipment.
- Strong technical problem-solving and troubleshooting skills, good communication and interpersonal skills, and the ability to work independently and as part of a team.
- Valid driver's license.
- Good English language skills, both written and spoken.
